Campus AV Tech: Elevate Classroom Experiences

Center for Public Partnerships & Research

Topeka (KS)

On-site

USD 45,000 - 61,000

Full time

7 days ago
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Job summary

University of Kansas is seeking a Classroom Audio/Visual Support Technician to provide on-site AV support across classrooms and meeting spaces on campus. You will troubleshoot hardware and software, perform inspections, and coordinate equipment reservations while working with AV Installation Technicians and Educational Technology teams.

The role emphasizes customer service, timely problem resolution, and ongoing training for instructors.

Qualifications

  • Two years or more experience in audio/visual technology support in an academic or corporate environment.
  • Experience supporting computer hardware and software in an academic or corporate environment.
  • Experience providing customer service in an academic or corporate environment.
  • Effective written communication skills, as demonstrated in application materials.

Responsibilities

  • Provide campus AV support via calls, email, chat, or in person; troubleshoot hardware/software issues and ensure minimal downtime.
  • Assist with classroom technology installations and project status, coordinating with other teams.
  • Administer and train staff; manage and delegate tasks to student employees as needed.

Skills

AV technology support
Customer service
Written communication
Hardware & software support

Education

High school diploma/GED

Tools

Creston & Extron AV systems
Ticketing software
Office 365

Job description

University of Kansas is seeking a Classroom Audio/Visual Support Technician to provide on-site AV support across classrooms and meeting spaces on campus. You will troubleshoot hardware and software, perform inspections, and coordinate equipment reservations while working with AV Installation Technicians and Educational Technology teams.

The role emphasizes customer service, timely problem resolution, and ongoing training for instructors.

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