Campus Assistant- Miami

NU USA Northeastern University; Miami (FL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical

Vision

Dental

Paid time off

Tuition assistance

Wellness & life

Retirement

Commuting & transportation

Job summary

Northeastern University–Miami seeks a proactive Campus Assistant for daytime and evening/weekend classes, study hours, and events. This part-time temporary role focuses on greeting guests, assisting students, and ensuring smooth class starts with basic tech support.

Proficiency in Word/Excel and AV equipment is desirable. Associate’s degree required; Bachelor’s degree preferred with 2 years of office experience, ideally in higher education.

Qualifications

• Associate degree required; bachelor’s degree preferred; 2 years of office experience.
• Strong customer service and problem-solving skills.
• Excellent organizational and written/verbal communication abilities.
• Proficiency with Word, Excel, and AV equipment communications.

Responsibilities

• Greet and assist students, faculty, and guests.
• Field questions from students, faculty, and guests, providing appropriate resolutions.
• Provide technical support and other customer service for students and faculty.
• Ensure security and maintenance of campus facilities.
• Respond to and document evening maintenance requests.
• Stock supplies in classroom, kitchenette, etc.
• Follow Miami campus emergency procedures with staff coordination.
• Check campus and power down equipment before departure.
• Support events and student orientations as needed.

Skills

Customer service

Problem solving

Organizational skills

Written and verbal communication

Tech troubleshooting

Word

Excel

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Microsoft Office

Audio/Video equipment

Job description

About the Opportunity

Campus Assistant – Miami Part-Time Temporary (5 -15 Hrs/Wk). Northeastern University–Miami is seeking an energetic, organized professional for the Campus Assistant position (part-time temporary). The Campus Assistant will be responsible for staffing the campus during the day and/or assisting with evening and weekend class meetings, study hours, and special events.

Primary duties include greeting guests and students providing general university information, ensuring instructor’s needs are met to begin class, troubleshooting technology issues, managing room setup for classes, ensuring cleanliness and order of Kitchenette area, and assisting students with their requests. The Campus Assistant will also be assigned administrative or other projects as needed.

Associate’s degree required, Bachelor’s degree preferred along with 2 years of professional office experience (administrative or customer support), preferably in higher education.

The successful candidate will have outstanding customer service and problem‑solving skills. Strong organizational and communication skills, both verbal and written, are critical to this role. Must be extremely detail‑oriented and able to prioritize work to meet campus and client expectations. Must have the ability to make sound decisions and judgments to best serve clients’ needs and meet campus goals.

Proficiency in Word, Excel, and other Microsoft Office Suite necessary, as well as familiarity with using audio/video equipment and other technology.

Hours

• Morning and Evening hours during the semester as needed.
• Some weekends.
• Schedule is dependent on term and campus activities.

Key Responsibilities

• Greet and assist students, faculty, and guests.
• Field questions from student, faculty, and guests, ensuring appropriate resolution.
• Provide technical support and other customer service for students and faculty.
• Security and Maintenance of Campus.
• Respond to and document evening maintenance requests.
• Ensure campus areas used are clean and ready to begin the next working day before leaving; inform custodial staff of any special needs.
• Stock supplies in classroom, kitchen/lounge, etc.
• Assume primary responsibility for the application of the Miami campus’ emergency procedures; coordinate with faculty and building security in cases of inclement weather or emergencies.
• Conduct complete check of campus before departure; ensure all equipment and lights are powered down and secure doors.
• Event Support.
• Support student services events as needed.
• Assist with student orientations.

Other Special Projects

Website audits, update databases, inventories, web research.

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Benefits:

• medical
• vision
• dental
• paid time off
• tuition assistance
• wellness & life
• retirement
• commuting & transportation

Visit for more information.

Pay Rate: $18/hour

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real‑world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—including 14 campuses across the U.S., U.K., and Canada, 300,000‑plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

This job is for a current or anticipated job vacancy.