Campus Admissions & Student Services Specialist

Oklahoma-State-University; Oklahoma; Presencial; USD 22.000 - 25.000; Jornada completa

Descripción de la vacante

Oklahoma State University – OSU-Tulsa campus is seeking a customer service–focused team member to support Admissions, Academic Advising, Enrollment, Graduate Student Services and Scholarships and Financial Aid.

You will handle inquiries, schedule appointments, check-in students, process IDs, and assist with reports and CRM maintenance, while delivering clear information to students and campus guests.

Formación

• Associate's degree conferred on or before start date.
• At least one year of customer service experience.

Responsabilidades

• Provide support to Admissions, Academic Advising, Enrollment, Graduate Student Services and Scholarships and Financial Aid.
• Provide excellent customer service and disseminate relevant information to students, prospective students, and campus guests.
• Assist with the development and delivery of various communications projects.
• Provide support, maintenance, and reporting for student advising CRM systems.
• Organize and carry out tasks that support all departmental units, such as assisting current and prospective students, scheduling appointments, checking-in students, answering phones and voice mail, filing, processing student ID cards, printing transcripts and compiling reports.
• Provide unit specific support as designated by supervisor.

Conocimientos

Organizational skills

Interpersonal skills

Communication skills

Analytical skills

Customer service

Multi-tasking

Data processing

Educación

Associate degree

Bachelor's degree (preferred)

Herramientas

Microsoft Word

Excel

Descripción del empleo

Oklahoma State University – OSU-Tulsa campus is seeking a customer service–focused team member to support Admissions, Academic Advising, Enrollment, Graduate Student Services and Scholarships and Financial Aid.

You will handle inquiries, schedule appointments, check-in students, process IDs, and assist with reports and CRM maintenance, while delivering clear information to students and campus guests.