Administrative Assistant

Oklahoma-State-University; Oklahoma; Presencial; USD 22.000 - 25.000; Jornada completa

Descripción de la vacante

Oklahoma State University – OSU-Tulsa campus is seeking a customer service–focused team member to support Admissions, Academic Advising, Enrollment, Graduate Student Services and Scholarships and Financial Aid.

You will handle inquiries, schedule appointments, check-in students, process IDs, and assist with reports and CRM maintenance, while delivering clear information to students and campus guests.

Formación

• Associate's degree conferred on or before start date.
• At least one year of customer service experience.

Responsabilidades

• Provide support to Admissions, Academic Advising, Enrollment, Graduate Student Services and Scholarships and Financial Aid.
• Provide excellent customer service and disseminate relevant information to students, prospective students, and campus guests.
• Assist with the development and delivery of various communications projects.
• Provide support, maintenance, and reporting for student advising CRM systems.
• Organize and carry out tasks that support all departmental units, such as assisting current and prospective students, scheduling appointments, checking-in students, answering phones and voice mail, filing, processing student ID cards, printing transcripts and compiling reports.
• Provide unit specific support as designated by supervisor.

Conocimientos

Organizational skills

Interpersonal skills

Communication skills

Analytical skills

Customer service

Multi-tasking

Data processing

Educación

Associate degree

Bachelor's degree (preferred)

Herramientas

Microsoft Word

Excel

Descripción del empleo

Campus

OSU-Tulsa

Contact Name & Email

Jayde Hightower, [e-mail]

Work Schedule

Typically, Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$16.00 - $18.00,Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

Provide support to Admissions, Academic Advising, Enrollment, Graduate Student Services and Scholarships and Financial Aid. Provide excellent customer service and disseminate relevant information to students, prospective students, and campus guests. Assist with the development and delivery of various communications projects. Provide support, maintenance, and reporting for student advising CRM systems. Organize and carry out tasks that support all departmental units, such as assisting current and prospective students, scheduling appointments, checking-in students, answering phones and voice mail, filing, processing student ID cards, printing transcripts and compiling reports. Provide unit specific support as designated by supervisor.

Required Qualifications

• Associate's (degree must be conferred on or before agreed upon start date)
• At least one year customer service experience.

Skills, Proficiencies, and/or Knowledge:

Strong organizational, interpersonal, communications, analytical and customer services skills are required. Must be able to multi-task and perform scheduling and data processing functions. Possess knowledge of database organization and functions. Proficient in the use of Microsoft Word and Excel.

Preferred Qualifications

• Bachelor's
• Two years of experience working in a higher education environment preferred. Knowledge of Banner student enrollment and registration system and Slate CRM systems.

Physical Requirements

Ability to lift and carry 8-10 pounds, reach, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.