Administrative Assistant JS9952

Oklahoma State University-Tulsa; Tulsa (OK); Sur place; USD 22 000 - 25 000; Plein temps

Résumé du poste

Oklahoma State University-Tulsa is seeking an Admissions Support role to assist Admissions, Academic Advising, Enrollment and related student services. You will provide excellent customer service to students and campus guests while supporting CRM systems and communications projects.

The position involves scheduling appointments, answering inquiries by phone and email, processing student IDs, transcripts, and generating reports.

Qualifications

• Associate's degree required; conferred on or before start date.
• At least one year of customer service experience.
• Strong organizational, interpersonal, and communication skills.

Responsabilités

• Provide admissions, academic advising, enrollment, graduate student services, and scholarships and financial aid support.
• Deliver excellent customer service and disseminate information to students, prospective students, and campus guests.
• Assist with communications projects and CRM system reporting for student services.
• Organize tasks, schedule appointments, check-in students, answer phones and voicemail, and support staff as designated.

Connaissances

Organizational skills

Interpersonal skills

Communication skills

Analytical skills

Customer service

Formation

Associate's degree

Outils

Microsoft Word

Excel

Description du poste

Campus OSU-Tulsa Contact Name & Email Jayde Hightower, [e-mail] Work Schedule Typically, Monday through Friday, 8:00am-5:00pm Appointment Length Regular Continuous/Until Further Notice Hiring Range $16.00 - $18.00, Hourly Priority Application Date While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration. Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references.

About This Position

Provide support to Admissions, Academic Advising, Enrollment, Graduate Student Services and Scholarships and Financial Aid. Provide excellent customer service and disseminate relevant information to students, prospective students, and campus guests. Assist with the development and delivery of various communications projects. Provide support, maintenance, and reporting for student advising CRM systems. Organize and carry out tasks that support all departmental units, such as assisting current and prospective students, scheduling appointments, checking-in students, answering phones and voice mail, filing, processing student ID cards, printing transcripts and compiling reports. Provide unit specific support as designated by supervisor.

Required Qualifications

• Associate's (degree must be conferred on or before agreed upon start date)
• At least one year customer service experience.

Skills, Proficiencies, And/or Knowledge

Strong organizational, interpersonal, communications, analytical and customer services skills are required. Must be able to multi-task and perform scheduling and data processing functions. Possess knowledge of database organization and functions. Proficient in the use of Microsoft Word and Excel.

Preferred Qualifications

• Bachelor's
• Two years of experience working in a higher education environment preferred. Knowledge of Banner student enrollment and registration system and Slate CRM systems.

Physical Requirements

Ability to lift and carry 8-10 pounds, reach, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.