Campus Admissions Concierge: Front Desk & Scheduling

Grand View University; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Grand View University in Des Moines, IA is seeking an Admissions Front Desk Assistant to welcome visitors, route inquiries, and support the Office of Undergraduate Admissions. You will manage the visit scheduler, assist with applicant files in SLATE, coordinate mail and transcripts, and help maintain accurate visitor records.

The role requires strong organization, courteous communication, and the ability to work Monday–Friday 8:00am–4:00pm in a busy campus office.

Qualifications

• Word processing and basic office software proficiency.
• Ability to manage multiple tasks in a fast-paced environment with minimal supervision.

Responsibilities

• Render hospitality plan for campus visitors with a welcoming, positive attitude.
• Answer admissions telephone and direct callers; maintain phone system and update messages.
• Screen and distribute admissions staff mail and emails.
• Assist with creating all applicant files in SLATE.
• Receive and stamp transcripts for Data Team.
• Oversee campus visit appointment book; maintain accurate visitor records daily.
• Assist Admissions Counselor with SLATE calendar and check-in of visiting students.
• Order office supplies via Triplett; manage parking passes.
• Set campus tours in SLATE and coordinate timelines with faculty/ staff/ coaches.
• Maintain itinerary of Admissions Counselors and Director of Undergraduate Admissions.
• Train new admissions staff in front desk procedures.
• Pull and print web inquiries, readmit applications, and distribution of inquiries from admissions email.

Skills

Word Processing Skills

Fast-paced Multi-tasking

Job description

Grand View University in Des Moines, IA is seeking an Admissions Front Desk Assistant to welcome visitors, route inquiries, and support the Office of Undergraduate Admissions. You will manage the visit scheduler, assist with applicant files in SLATE, coordinate mail and transcripts, and help maintain accurate visitor records.

The role requires strong organization, courteous communication, and the ability to work Monday–Friday 8:00am–4:00pm in a busy campus office.