Campus Admissions Concierge

PVH (Tommy Hilfiger/Calvin Klein); Norfolk (VA); On-site; USD 23,866 - 33,992; Full time

Job summary

Tidewater Tech is seeking a Campus Receptionist on our Norfolk, VA campus to warmly welcome visitors and manage inquiries. You will support the Admissions Department with documentation and administrative tasks under the direction of the Director of Admissions.

Responsibilities include handling calls, directing visitors, managing CampusNexus entries, and assisting with daily reporting and lead distribution. A fast‑paced, customer‑focused environment suits this role.

Qualifications

• High School Diploma or GED or equivalent on‑the‑job experience.
• Ability to work in a fast‑paced, performance‑driven educational environment.
• Detail‑oriented, analytical, highly organized and capable of multitasking.
• Strong integrity, work ethic, and professionalism.
• Excellent customer service and communication skills in an educational setting.

Responsibilities

• Greet visitors, provide information, and direct to departments or services.
• Handle inbound calls, address inquiries, and facilitate campus communication.
• Assist Admissions with documentation and administrative tasks as directed.
• Enter and manage inquiries in CampusNexus and audit daily inquiries.
• Maintain lead lists, assist with lead distribution, and report updates.
• Generate daily activity reports on interviews and financial aid appointments.
• Provide administrative support to faculty and staff as needed.

Skills

Customer service

Multitasking

MS Office proficiency

Attention to detail

Communication skills

Team collaboration

Independent work

Education

HS Diploma or GED

Tools

CampusNexus

Job description

Tidewater Tech is seeking a Campus Receptionist on our Norfolk, VA campus to warmly welcome visitors and manage inquiries. You will support the Admissions Department with documentation and administrative tasks under the direction of the Director of Admissions.

Responsibilities include handling calls, directing visitors, managing CampusNexus entries, and assisting with daily reporting and lead distribution. A fast‑paced, customer‑focused environment suits this role.