Campus Admissions Concierge

Centura College Allied Health & Trades; Chesapeake (VA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401(k) and Matching

Comprehensive Health Coverage (Health,

Life Insurance

Paid Time Off

Employee Assurance Program

Tuition Reimbursement

Job summary

Centura College Allied Health & Trades in Chesapeake, VA seeks a Campus Receptionist to create a welcoming environment, manage inbound calls, greet visitors, and support Admissions with documentation tasks.

Role requires a High School Diploma or GED, strong communication skills, and proficiency with MS Office. Flexible hours and a team-oriented environment are offered along with a competitive benefits package.

Qualifications

• High School Diploma or GED, or equivalent on-the-job experience.
• Ability to work in a fast-paced, compliance-oriented educational environment.
• Detail-oriented, analytical, highly organized, and able to multi-task.
• Demonstrate integrity, strong work ethic, and professionalism.
• Persuasive and effective verbal and written communication with a focus on customer service.
• Motivated and goal-oriented, with strong problem-solving skills.
• Must be able to work independently and as a team member with strong interpersonal skills.
• Excellent computer skills with MS Office applications including Word, Excel, Outlook, SharePoint, and Teams.
• Willingness to work outside scheduled hours as needed.

Responsibilities

• Greet and assist all visitors, directing them to the appropriate departments or services.
• Handle inbound calls and facilitate communication between campus and external stakeholders.
• Assist Admissions with documentation tasks and maintain accurate records.
• Provide professional, courteous first impressions and customer service as a liaison between students and staff.
• Answer calls using established techniques and route inquiries to appropriate personnel.
• Provide administrative support to faculty and staff as needed by the Director of Admissions.
• Enter and manage inquiries in CampusNexus and perform daily audits and reporting.
• Maintain lead returns and assist with lead distribution and scheduling follow-ups.
• Generate daily activity reports on interviews and financial aid appointments.
• Perform additional duties as assigned by the Director of Admissions.

Skills

Customer service

Multi-tasking

Communication

Interpersonal skills

Teamwork

Detail-oriented

Education

High School Diploma or GED

Tools

MS Office

Outlook

SharePoint

Teams

Excel

Job description

Centura College Allied Health & Trades in Chesapeake, VA seeks a Campus Receptionist to create a welcoming environment, manage inbound calls, greet visitors, and support Admissions with documentation tasks.

Role requires a High School Diploma or GED, strong communication skills, and proficiency with MS Office. Flexible hours and a team-oriented environment are offered along with a competitive benefits package.