Campground Guest Services Host

Outdoor Recreation Hospitality llc; Morehead (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Outdoor Recreation Hospitality LLC operates Daniel Boone National Forest sites, seeking a Host to ensure quality guest experiences across campground areas including gate operations, check-ins, housekeeping, and basic retail tasks.

The role is often filled by two people and requires working evenings, weekends, and holidays. It demands excellent customer service, reliability, and the ability to coordinate with team members in a fast-paced outdoor setting.

Qualifications

• Strong customer service and written/verbal communication skills.
• Ability to de-escalate challenging situations with guests or coworkers.
• Basic recordkeeping and money handling experience; strong math aptitude.

Responsibilities

• Provide courteous customer service and explain area rules; promote programs and events.
• Register campers, collect fees, and sell basic items like firewood, ice, and concessions.
• Operate a cash register, process payments, and log revenues and data.
• Verify payments, issue tickets, and help manage parking and public areas.
• Perform evening rounds to ensure safety and cleanliness of campgrounds.

Skills

Customer service

De-escalation

Money handling

Teamwork

Tools

POS system

Cash register

Job description

Outdoor Recreation Hospitality LLC operates Daniel Boone National Forest sites, seeking a Host to ensure quality guest experiences across campground areas including gate operations, check-ins, housekeeping, and basic retail tasks.

The role is often filled by two people and requires working evenings, weekends, and holidays. It demands excellent customer service, reliability, and the ability to coordinate with team members in a fast-paced outdoor setting.