Campground Host - Guest Services & Operations

Outdoor Recreation Hospitality; Morehead (KY); On-site; USD 17,000 - 23,000; Full time

Job summary

Outdoor Recreation Hospitality LLC is seeking a Host to join Daniel Boone National Forest locations. The Host provides a quality recreational experience, handling gate/check-in operations, parking, housekeeping, and guest services.

The role may involve retail work and other duties in an assigned campground or area. Strong customer service, flexibility for evenings/weekends/holidays, basic money handling, and the ability to lift 25+ pounds are essential.

Qualifications

• Strong customer service and excellent verbal and written communication skills.
• Ability to de-escalate challenging situations with guests.
• Basic recordkeeping and money handling experience; strong math aptitude.
• Able to work with minimal supervision and in a fast-paced environment.
• Flexible schedule including evenings, weekends, and holidays.
• Basic manual labor abilities; able to lift 25+ pounds.
• Able to move safely over rough terrain and withstand extreme weather.
• Must have a valid driver''s license and reliable transportation.

Responsibilities

• Provides courteous, helpful customer service and educates visitors on area rules and local facilities; promotes programs.
• Registers campers, collects fees, and sells retail items; handles reservations and inquiries.
• Operates cash register and records revenues; maintains logs and visitor-use data.
• Verifies payments, issues tickets, and manages parking and fee boards.
• Performs evening rounds to ensure compliance with rules; inspects facilities for safety and cleanliness.
• Cleans restrooms and facilities; stocks supplies and maintains cleanliness.
• Rakes and grooms sites; maintains trails and rental cabins; assists with turnover.
• May assist with activity programs and retail duties.

Skills

Customer service

De-escalation

Money handling

Teamwork

Flexibility

Physical stamina

Lift 25+ lbs

Driver's license

Job description

Outdoor Recreation Hospitality LLC is seeking a Host to join Daniel Boone National Forest locations. The Host provides a quality recreational experience, handling gate/check-in operations, parking, housekeeping, and guest services.

The role may involve retail work and other duties in an assigned campground or area. Strong customer service, flexibility for evenings/weekends/holidays, basic money handling, and the ability to lift 25+ pounds are essential.