Development & Fundraising Operations Coordinator (Hybrid)

United Way Worldwide; Orlando, Northern (FL, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

United Way Worldwide is seeking an Administrative and Development Support Specialist to provide comprehensive support to the Individual Development team, including coordinating the annual fundraising drive, volunteer recruitment, data management, and department communications.

You will assist with donor engagement, maintain the CRM, generate reports, support events, and collaborate with Finance and other departments to ensure accurate processing and timely recognition of gifts in a hybrid

Qualifications

• Associate degree or equivalent combination of experience and education; bachelor's preferred.
• One year of administration and annual fund or development experience preferred.
• Fundraising, volunteer management, or related sales experience preferred.
• Ability to engage C-Suite donors and prospects while building relationships.
• Public speaking and confident communication to large groups.
• Proficient with Microsoft Office; advanced Excel skills preferred.
• Strong customer service and reporting capabilities.
• Detail-oriented with excellent analytical skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Strong written and oral communication; interpersonal skills.
• Confidentiality and HIPAA/PHI/PII awareness.

Responsibilities

• Assist with the launch of the annual fundraising drive to support donor retention, renewal, and acquisition.
• Support recruitment and coordination of solicitation volunteers to meet goals.
• Administer prospecting process with the Technology team for data management.
• Update and maintain the CRM system.
• Assist with providing detailed reporting on solicitation outputs and outcomes.
• Handle administrative tasks for team mailings: editing, printing, assembling.
• Answer and coordinate inbound communications related to leadership donors.
• Support events and meetings: scheduling, attendance, materials, minutes.
• Collaborate with Donor Relations to recognize gifts and maximize revenue.
• Ensure adherence to organizational policies and procedures.
• Collaborate with other departments for brand consistency.
• Process vendor payments with Finance; ensure timely processing.
• Provide back-up support to Development and External Relations.
• Stay informed about HFUW services, products, and community issues.
• Maintain client and staff confidentiality; HIPAA, FIPA, PHI, PII requirements.
• Contribute to organizational success with other duties as assigned.

Skills

Donor relations

Public speaking

Strong communication

Microsoft Office

Customer service

Analytical skills

Attention to detail

Multitasking

Independent work

Interpersonal skills

Critical thinking

Organizational skills

Education

Associate degree

Bachelor's degree

Tools

CRM software

MS Excel

Job description

United Way Worldwide is seeking an Administrative and Development Support Specialist to provide comprehensive support to the Individual Development team, including coordinating the annual fundraising drive, volunteer recruitment, data management, and department communications.

You will assist with donor engagement, maintain the CRM, generate reports, support events, and collaborate with Finance and other departments to ensure accurate processing and timely recognition of gifts in a hybrid