Campaign Ops Specialist – Broadcast & Digital

HEARST PROPERTIES, INC; Winston-Salem (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical | Dental | Vision

401(k) matching

Paid Time Off

Paid Parental Leave

Emotional Wellness Support

LGBTQ+ Health Services

Job summary

WXII, the NBC affiliate in Winston-Salem, is seeking an organized, detail-oriented Client Support Specialist to support our Sales team in a fast-paced, multiplatform advertising environment. This in-person role supports campaigns from order entry through completion, thriving under deadlines and embracing new technology to deliver exceptional service to clients.

You will collaborate across departments to ensure accurate order entry, campaign execution, and reporting, while using AI-powered

Qualifications

• Experience supporting advertising sales, media operations, or client service is preferred.
• Strong organizational skills and attention to detail are essential.
• Comfort learning and using AI-powered workplace tools to improve productivity and reporting.

Responsibilities

• Enter, maintain, and manage broadcast and digital advertising orders while supporting Account Executives from campaign setup to completion.
• Monitor campaign delivery, implement updates as needed, and prepare reports and performance recaps.
• Collaborate with Sales, Traffic, Digital, and other departments to coordinate campaign execution and maintain accurate client records.

Skills

Attention to detail

Organizational skills

Communication skills

Deadline-driven

Adaptability

Tools

Microsoft Office

Excel

AI-powered productivity tools

Job description

WXII, the NBC affiliate in Winston-Salem, is seeking an organized, detail-oriented Client Support Specialist to support our Sales team in a fast-paced, multiplatform advertising environment. This in-person role supports campaigns from order entry through completion, thriving under deadlines and embracing new technology to deliver exceptional service to clients.

You will collaborate across departments to ensure accurate order entry, campaign execution, and reporting, while using AI-powered