Advertising Campaign Support Specialist

Hearst Magazines; Winston-Salem (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) matching

Emotional Wellness Support

Paid Time Off

Paid Parental Leave

LGBTQ+ Health Services

Additional family benefits

Job summary

WXII, the NBC affiliate in Winston-Salem, is seeking an organized, detail-oriented Client Support Specialist to support our Sales team in a fast-paced, multiplatform advertising environment. This in-person role reports to the Digital Sales Manager and focuses on accurate entry, efficient execution, and successful delivery of campaigns across broadcast and digital platforms.

You will collaborate with Sales, Traffic, Digital, and other departments to ensure campaign success while leveraging

Qualifications

• Exceptional attention to detail and strong organizational skills.
• Ability to work efficiently in a fast-paced, deadline-oriented environment.
• Strong communication and interpersonal skills.
• Positive attitude with a willingness to learn and adapt.
• Team-oriented mindset with the ability to collaborate across multiple departments.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Experience supporting advertising sales, media operations, or client service is preferred.
• Experience with WideOrbit, AdBook, or similar media systems is preferred but not required.
• Comfort learning and utilizing AI-powered workplace tools to improve productivity and reporting.
• Related military experience will be considered.

Responsibilities

• Enter, maintain, and manage broadcast and digital advertising orders while supporting Account Executives throughout campaign setup, execution, and completion.
• Monitor campaign delivery, implement updates as needed, and prepare campaign reports and performance recaps to ensure successful client outcomes.
• Partner with Sales, Traffic, Digital, and other departments to coordinate campaign execution, resolve issues, and maintain accurate client records.
• Deliver exceptional service by supporting client communications, preparing proposals and presentations, and proactively identifying solutions to campaign needs.
• Utilize Microsoft Office, sales systems, and AI-powered productivity tools to improve proposal development, reporting, data accuracy, and workflow efficiency.
• Continuously identify opportunities to streamline processes, automate routine tasks, and support operational excellence through technology and collaboration.

Skills

Attention to detail

Organizational skills

Communication

Team collaboration

Multitasking

Microsoft Office

AI tools proficiency

Advertising sales support

Media systems familiarity

Tools

WideOrbit

AdBook

Job description

WXII, the NBC affiliate in Winston-Salem, is seeking an organized, detail-oriented Client Support Specialist to support our Sales team in a fast-paced, multiplatform advertising environment. This in-person role reports to the Digital Sales Manager and focuses on accurate entry, efficient execution, and successful delivery of campaigns across broadcast and digital platforms.

You will collaborate with Sales, Traffic, Digital, and other departments to ensure campaign success while leveraging