Campaign Operations Manager — AI-Driven, Cross-Team Lead

WPP Media; Los Angeles (CA); On-site; USD 60,000 - 140,000; Full time

Job summary

WPP Media in the United States is seeking a Manager in Campaign Operations to run the AI-led delivery model, balancing speed with human precision across the PA teams. You will oversee AI-driven workflows, manage cross-disciplinary coordination, and ensure campaigns are set up flawlessly with up-to-date financials.

Ideal candidates have 2-3 years at a digital media agency, strong verbal and written communication, and a passion for AI/automation.

Qualifications

• 2-3 years experience at a digital media agency.
• Experience in digital media and how digital innovation drives change.
• Ability to work in a team environment and independently when needed.
• Exceptional verbal & written communication skills.
• Strong interest in AI / Automation and ability to navigate new technologies.

Responsibilities

• Lead the day-to-day management of AI-driven workflows and automation tools like WPP Open and Wrike.
• Master day-to-day campaign operations, workflow coordination, and regional project delivery.
• Identify flaws in automated outputs and propose creative technical solutions to optimize pod performance.
• Serve as the center of influence for the PA, understanding the various MFG disciplines to exceed client expectations.
• Support campaign briefing and media plan development by ensuring operational necessities are delivered (codes, budgets, audience definitions).
• Monitor the Scope Creep tracker to ensure operational transparency.
• Build campaign timelines with media planning and ensure milestones are met or delays communicated.
• Collaborate with discipline leads to ensure onboarding and offboarding processes.
• Maintain real-time accuracy in project trackers and One-Docs.
• Identify automation opportunities to improve ways of working and implement efficiency tracking.
• Be the lead resource for the internal finance team for campaign financial end-to-end processes.

Skills

Digital media experience

AI / Automation interest

Team collaboration

Verbal & written communication

Tools

WPP Open

Wrike

Job description

WPP Media in the United States is seeking a Manager in Campaign Operations to run the AI-led delivery model, balancing speed with human precision across the PA teams. You will oversee AI-driven workflows, manage cross-disciplinary coordination, and ensure campaigns are set up flawlessly with up-to-date financials.

Ideal candidates have 2-3 years at a digital media agency, strong verbal and written communication, and a passion for AI/automation.