Campaign Operations Lead — Site & Campaign Coordination

Rakuten Kobo Inc.; Denver (CO); On-site; USD 47,000 - 80,000; Full time

Job summary

Rakuten Kobo Inc. seeks an experienced Site Operations/Campaign Coordinator to schedule media placements across Rakuten's website and app. You will be the main point of contact for merchant partners and internal teams, ensuring assets are accurate and delivered on schedule.

You will own end-to-end QA on placements, identify process improvements, and collaborate with Sales and Creative teams to drive successful campaigns, especially during Q4 and peak periods.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience with site operations, digital merchandising, or campaign coordination.
• Strong organizational and time management skills with attention to detail.

Responsibilities

• Schedule and manage media placements across Rakuten's website and app.
• Serve as primary contact for merchant partners and internal stakeholders.
• Maintain accurate, complete assets and ensure on-schedule delivery.
• Perform end-to-end QA on placements, verifying links, targeting, and UX.
• Collaborate cross-functionally to drive campaign execution across the portfolio.
• Lead high-priority campaigns during peak periods with minimal oversight.

Skills

Communication

Time management

Stakeholder management

Attention to detail

Cross-functional collaboration

Project coordination

Education

Bachelor's degree or equivalent work experience

Tools

Salesforce CRM

Google Workspace

Microsoft 365

Sheets/Excel

Pivot tables

Job description

Rakuten Kobo Inc. seeks an experienced Site Operations/Campaign Coordinator to schedule media placements across Rakuten's website and app. You will be the main point of contact for merchant partners and internal teams, ensuring assets are accurate and delivered on schedule.

You will own end-to-end QA on placements, identify process improvements, and collaborate with Sales and Creative teams to drive successful campaigns, especially during Q4 and peak periods.