Campaign Operations & Data Strategy Lead

Unitedwayatlanta; Atlanta, Northern (GA, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

United Way of Greater Atlanta is seeking a Director of Campaign Operations to lead the campaign's operations, CRM, data strategy, and cross-functional initiatives in Atlanta. You will develop dashboards, manage donor engagement processes, coordinate with Development, Finance, Marketing, and Leadership, and build scalable processes to support multi-year fundraising and growth.

The role requires strong analytical, organizational, and communication skills, with a focus on operational excellence and

Qualifications

• Bachelor's degree required in Business, Nonprofit Management, Communications, Project Management, or a related field.
• 5+ years of experience in fundraising operations, campaign management, development operations, or related field.
• Experience with CRM systems, data reporting, dashboards, and stakeholder coordination.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Lead campaign operations, data governance, dashboards, and reporting.
• Own CRM strategy, donor records, and forecasting tools.
• Coordinate cross-functional efforts across Development, Finance, Marketing, and Leadership.
• Manage donor engagement processes, proposals, and stewardship activities.
• Plan and execute campaign events and governance meetings.
• Develop SOPs and workflows to improve efficiency and data quality.

Skills

CRM systems

Data governance

Project management

Stakeholder coordination

Analytical skills

Communication skills

Education

Bachelor's degree

Tools

CRM

Job description

United Way of Greater Atlanta is seeking a Director of Campaign Operations to lead the campaign's operations, CRM, data strategy, and cross-functional initiatives in Atlanta. You will develop dashboards, manage donor engagement processes, coordinate with Development, Finance, Marketing, and Leadership, and build scalable processes to support multi-year fundraising and growth.

The role requires strong analytical, organizational, and communication skills, with a focus on operational excellence and