CAM Sales Leader: Revenue Growth & Strategy

Centre Technologies; Houston (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid Work Options

Paid Time Off

Paid Holidays

Medical, Dental, Vision

Job summary

Centre Technologies is seeking a Customer Account Manager Sales Leader to lead the strategy, execution, and performance of our Customer Account Management team.

This role is responsible for driving profitable revenue growth across Centre’s existing managed-client base by developing CAM talent, creating sales accountability, and building a consistent approach to identifying and closing expansion opportunities.

Qualifications

• 7+ years of B2B technology sales or account management experience, with 3+ years of sales leadership or coaching experience preferred.
• Proven track record of growing revenue within an existing customer base.
• Strong experience with consultative selling, account planning, pipeline management, forecasting, and sales coaching.
• Ability to develop relationships with executive, business, and technical stakeholders.
• Experience selling Managed IT Services, Cloud, Cybersecurity, Microsoft, infrastructure, or professional services strongly preferred.
• MSP or technology services experience preferred.
• Strong communication, leadership, negotiation, and presentation skills.
• Experience with ConnectWise Manage or similar CRM/PSA platforms preferred.

Responsibilities

• Lead, coach, and develop Centre’s Customer Account Managers.
• Establish clear expectations for revenue attainment, pipeline development, account planning, and customer engagement.
• Conduct regular 1:1 coaching, pipeline reviews, forecast reviews, and strategic account reviews.
• Develop CAM capabilities in discovery, consultative selling, cross-selling, executive engagement, negotiation, and closing.
• Build a results-driven culture focused on accountability, collaboration, and an exceptional client experience.
• Develop and execute strategies to drive revenue and gross profit growth within Centre’s managed clients.
• Drive cross-sell and upsell opportunities across Centre’s Managed IT, Cloud, Cybersecurity, Microsoft, infrastructure, professional services, and other technology solutions.
• Establish strategic account plans for key managed clients and identify opportunities to increase Centre’s share of wallet.
• Help CAMs expand relationships beyond day-to-day IT contacts to executive and business decision-makers.
• Participate directly in strategic or complex customer opportunities when leadership involvement can accelerate or improve the outcome.
• Own CAM pipeline management, forecasting discipline, and sales execution.
• Establish pipeline expectations and ensure opportunities are properly qualified and progressed.
• Provide accurate revenue forecasts and visibility into opportunities, risks, and account-growth initiatives.
• Drive consistent CRM usage and accountability around opportunity stages, next steps, close dates, and revenue expectations.
• Partner with Centre’s vCIOs, Technical Account Managers, Solution Architects, Practice Leaders, Operations, and Sales leadership to develop comprehensive client strategies.
• Align sales opportunities with client business needs and Centre’s delivery capabilities.
• Provide leadership with insights on customer needs, competitive threats, solution demand, and growth opportunities.

Skills

B2B technology sales

Account management

Sales leadership

Consultative selling

Forecasting

Pipeline management

Executive engagement

Cross-selling

Tools

ConnectWise Manage

Job description

Centre Technologies is seeking a Customer Account Manager Sales Leader to lead the strategy, execution, and performance of our Customer Account Management team.

This role is responsible for driving profitable revenue growth across Centre’s existing managed-client base by developing CAM talent, creating sales accountability, and building a consistent approach to identifying and closing expansion opportunities.