Calm-Under-Pressure 911 Dispatcher | Public Safety

911 Emergency Communications; Kewanee (IL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

911 Emergency Communications is seeking dispatchers in Cambridge, IL. You may receive emergency and nonemergency calls, confirm incident locations, relay information, and coordinate police, fire, or medical resources per agency procedures.

This role requires calm communication and careful attention. A high school diploma or equivalent is commonly required, with some agencies seeking prior experience or certifications.

Qualifikationen

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants or require certifications.
• Official announcements determine testing scores, experience, and training deadlines.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Kenntnisse

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Ausbildung

High school diploma or equivalent

Jobbeschreibung

911 Emergency Communications is seeking dispatchers in Cambridge, IL. You may receive emergency and nonemergency calls, confirm incident locations, relay information, and coordinate police, fire, or medical resources per agency procedures.

This role requires calm communication and careful attention. A high school diploma or equivalent is commonly required, with some agencies seeking prior experience or certifications.