Calm-Under-Pressure 911 Dispatcher | Emergency Response

County Emergency Communications; Put-in-Bay (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

County Emergency Communications in Put-in-Bay, Ohio seeks 911 Emergency Dispatchers to connect callers with public safety resources. You may receive emergency and nonemergency calls, confirm locations, and coordinate responders while monitoring multiple systems.

A high school diploma is commonly required; training and certifications may vary by agency. The role may involve overnight or weekend shifts, overtime, and strict confidentiality.

Qualifications

• High school diploma or equivalent required.
• Strong typing, listening, and communication skills.
• Ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Education

High school diploma or equivalent

Job description

County Emergency Communications in Put-in-Bay, Ohio seeks 911 Emergency Dispatchers to connect callers with public safety resources. You may receive emergency and nonemergency calls, confirm locations, and coordinate responders while monitoring multiple systems.

A high school diploma is commonly required; training and certifications may vary by agency. The role may involve overnight or weekend shifts, overtime, and strict confidentiality.