Calm-Under-Pressure 911 Dispatcher | 24/7 Emergency Ops

911 Emergency Communications; Jackson (MS); Presencial; USD 42 000 - 68 000; Tempo integral

Resumo da oferta

911 Emergency Communications seeks skilled dispatchers for Springport, MI. This role involves answering emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical responders per procedures.

Dispatchers must stay calm, multi-task, and use computer-aided dispatch systems while maintaining accurate records and protecting confidentiality. Training and certifications are determined by the official vacancy.

Qualificações

• High school diploma or equivalent required; some agencies may accept entry-level applicants.
• Certification requirements or testing scores may apply as per the official vacancy.
• Testing scores, experience, and training deadlines are determined by the posting.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conhecimentos

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Formação académica

High school diploma

Ferramentas

Computer-aided dispatch systems

Descrição da oferta de emprego

911 Emergency Communications seeks skilled dispatchers for Springport, MI. This role involves answering emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical responders per procedures.

Dispatchers must stay calm, multi-task, and use computer-aided dispatch systems while maintaining accurate records and protecting confidentiality. Training and certifications are determined by the official vacancy.