Calm-Under-Pressure 911 Dispatcher

County Emergency Communications; Blackwell (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

County Emergency Communications in Blackwell, TX is seeking 911 Emergency Dispatchers. The role involves taking emergency and nonemergency calls, confirming locations, and coordinating responders according to agency procedures.

Work may include overnight shifts and overtime in a 24/7 operation. Applicants typically hold a high school diploma and may require testing, background screening, and certifications as determined.

Qualifications

• High school diploma commonly required.
• Typing, listening, and clear speech skills are emphasized.
• Ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as needed.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD software

Job description

County Emergency Communications in Blackwell, TX is seeking 911 Emergency Dispatchers. The role involves taking emergency and nonemergency calls, confirming locations, and coordinating responders according to agency procedures.

Work may include overnight shifts and overtime in a 24/7 operation. Applicants typically hold a high school diploma and may require testing, background screening, and certifications as determined.