Calm-Impact Shelter Assistant — All Shifts

Bethany House Services; Cincinnati (OH); On-site; USD 19,286 - 24,796; Full time

Job summary

Bethany House Services on Reading Road in Cincinnati, OH seeks a Shelter Assistant for full-time, hourly work at $16/hour. The role focuses on calm, compassionate crisis intervention, de-escalation, and dependable support for families in shelter.

You’ll greet clients, restock supplies, maintain hygiene, enforce policies, and document shift notes. The position requires a high school diploma and confidentiality, with 2nd/3rd shifts and weekend options available.

Qualifications

• A year of experience in social services, or a very convincing case for readiness.
• Ability to de-escalate conflicts with warmth and firmness.
• Commitment to confidentiality and client privacy.

Responsibilities

• Be the welcome committee for new clients, give tours and answer questions.
• Provide crisis intervention and trauma-informed support with active listening.
• Enforce shelter policies fairly and calmly; maintain a safe environment.

Skills

Crisis de-escalation

Active listening

Boundary setting

Empathy

Microsoft Office

Education

High School Diploma/GED

Job description

Bethany House Services on Reading Road in Cincinnati, OH seeks a Shelter Assistant for full-time, hourly work at $16/hour. The role focuses on calm, compassionate crisis intervention, de-escalation, and dependable support for families in shelter.

You’ll greet clients, restock supplies, maintain hygiene, enforce policies, and document shift notes. The position requires a high school diploma and confidentiality, with 2nd/3rd shifts and weekend options available.