911 Emergency Dispatcher — Calm, Rapid Response Communications

911 Emergency Communications; Alhambra (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications in Alhambra, CA, seeks skilled emergency dispatchers to connect callers with responders and coordinate public safety resources. You will gather critical details, confirm locations, and relay information across multiple systems.

The role requires calm communication, precise typing, and the ability to manage changing incidents under pressure. Training and certifications may be required, with shift work around the clock.

Qualifications

• High school diploma or GED required or equivalent.
• Excellent listening and communication skills under pressure.
• Ability to type accurately while processing calls and data.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callbacks, incident details, and safety concerns.
• Assess priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders and monitor radio traffic as needed.
• Provide caller instructions within training limits.

Skills

Active listening

Typing

Clear speech

Multitasking

Calm under pressure

Education

High School Diploma or GED

Tools

CAD systems

Job description

911 Emergency Communications in Alhambra, CA, seeks skilled emergency dispatchers to connect callers with responders and coordinate public safety resources. You will gather critical details, confirm locations, and relay information across multiple systems.

The role requires calm communication, precise typing, and the ability to manage changing incidents under pressure. Training and certifications may be required, with shift work around the clock.