Call Coordinator

Wichita Surgical Specialists; Wichita (KS); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

401(k) Employer Match

Paid Holidays

Dental insurance

Disability insurance

Flex Spending account

Health insurance

Health savings account

Life insurance

Paid time off

Job summary

Wichita Surgical Specialists is seeking a Part-Time Call Coordinator for the ENT Medical Office with a Flexible Schedule. The Call Coordinator acts as the first point of contact for the scheduling department, handling high volumes of calls, answering patient questions, creating tasks, and entering patient information into the EMR accurately and efficiently.

Responsibilities include providing backup support for all Surgery Schedulers and maintaining patient confidentiality while delivering

Qualifications

• At least 1 year of office scheduling experience.
• Primarily sedentary data entry, computer and phone work with some movement in the office.

Responsibilities

• Answer all surgery scheduling department calls and respond to patient questions.
• Create tasks when appropriate and enter patient information into the EMR accurately and promptly.
• Provide backup support for all Surgery Schedulers and maintain confidentiality.

Skills

Communication

Confidentiality

Phone etiquette

Job description

Part-Time Call Coordinator ENT Medical Office Flexible Schedule

The Call coordinator is the first point of contact for the scheduling department. This is a key position in setting expectations for client experience. The Call Coordinator is responsible for answering all surgery scheduling department phone calls, answering patient questions, creating tasks when appropriate, and entering patient information into the electronic medical record in a timely and efficient manner. Will also provide backup support for all Surgery Schedulers. Must be able to handle large volumes of Calls.

• 401(k) Employer Match
• Paid Holidays
• Dental insurance
• Disability insurance
• Flex Spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Requirements: at least 1 year of office scheduling experience. Primarily a sedentary role of computer, telephone and desk work, data entry, copying, faxing. Some stooping and bending, moving about the office may be required. No heavy lifting is required. Strong communication skills, confidentiality.

Wichita Surgical Specialists (WSS) and Mid-Kansas Ear Nose & Throat are Equal Opportunity Employers and a VEVRAA Federal Contractor. We do not discriminate against individuals with disabilities or protected veterans. We take Affi...

WSS provides equal employment opportunities to all employees & applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. WSS complies with applicable state & local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. WSS expressly prohibits any forms of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of WSS's employees to perform their expected job duties is absolutely not tolerated.

Link to EEO is the Law poster
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf