Call Center Specialist: Quotes, Orders & Returns (Hybrid)

Chadwell Supply; Tampa (FL); Hybrid; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive Hourly Wage

Medical, dental, and vision insurance

401K

104 hours paid time off

Complimentary gym access

Employee Discount Program

Job summary

A leading supply company in Tampa, FL is seeking a Call Center Representative to handle inbound calls and process orders. The ideal candidate will have strong computer skills, be able to multi-task, and possess a high school diploma. This is a full-time role offering a competitive wage of $18.00 per hour and benefits including medical insurance and a 401K. Career growth opportunities are available within the organization.

Qualifications

• Minimum age of 18 years.
• Experience with Microsoft Outlook, Excel, and SalesPad.
• Strong process analysis and improvement skills are necessary.
• Ability to multi-task with frequent interruptions.
• Good financial understanding for sales and fulfillment.

Responsibilities

• Answer inbound calls and process orders and returns accurately.
• Communicate effectively with sales team and warehouse personnel.
• Process credit card authorizations on open orders.
• Remain logged into queues during business hours.

Skills

Microsoft Outlook

Microsoft Excel

SalesPad

Data entry

Process analysis

Multi-tasking

Financial aptitude

Education

High School Diploma or equivalent

Some college recommended

Tools

Computers

Job description

A leading supply company in Tampa, FL is seeking a Call Center Representative to handle inbound calls and process orders. The ideal candidate will have strong computer skills, be able to multi-task, and possess a high school diploma. This is a full-time role offering a competitive wage of $18.00 per hour and benefits including medical insurance and a 401K. Career growth opportunities are available within the organization.