Call Center Specialist

Solar Alternatives; Harahan (LA); Hybrid; USD 34,440 - 48,216; Full time

Benefits offered by this job

Two weeks paid leave

Health insurance

401K with company match

Advanced product and sales training

Job summary

A solar energy company in Harahan seeks Call Center Specialists to act as brand ambassadors for clean energy solutions. The role offers a base pay of $17 per hour plus commission on appointments set. Responsibilities include customer communication, maintaining lead data, and supporting the sales process. The position provides two weeks paid leave, health insurance, and advanced training, promoting a flexible work environment.

Qualifications

• Friendly and persuasive communication; retail or hospitality experience is a plus.
• Tenacious attitude; don’t take NO for an answer.
• Able to set appointments leading to sales opportunities.

Responsibilities

• Act as the first contact for prospective solar owners.
• Maintain and update lead data in the company CRM tool.
• Initiate and support the sales process for the broader team.

Skills

Exceptional communication skills

Customer service experience

Organized and goal-oriented

Proactive and results-driven

Professional presentation

Tools

CRM tools

VOIP system

Job description

Why Solar Alternatives?

Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.

In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.

• Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
• Prior customer service, hospitality, or retail sales experience - Tenacity is key; don’t take NO for an answer!
• A self-motivated, entrepreneurial mindset that is proactive and results-driven
• Organized and goal-oriented with strong phone call and email etiquette
• Able to set appointments with potential clients that can lead to sales opportunities
• Maintain and update lead data in the company CRM tool
• Initiate and support the sales process for the broader team
• Consistent work schedule and reliable availability
• Present yourself professionally and maintain a positive attitude with all prospects

Benefits:

• Base of $17 per hour plus commission per appointment set
• Two weeks paid leave, plus 7 bank holidays
• Health insurance, vision & dental
• 401K with company match
• Advanced product and sales training to ensure success
• Use of professional company tools including customized CRM and VOIP system
• The peace of mind that comes with offering only best in class products, installation, and services