Call Center Specialist

Solar Alternatives, Inc.; Harahan (LA); Presencial; USD 34 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Vision & dental

401K with company match

Two weeks paid leave

Advanced product and sales training

CRM and VOIP system

Resumo da oferta

Solar Alternatives, Inc. in Harahan, LA is seeking a Call Center Specialist to be the first point of contact for prospective solar customers. You will educate on clean energy, set appointments, and collaborate with team leads to drive customer engagement.

The role offers a performance-based pay structure with earnings between $25 and $35+ per hour, plus a supportive, flexible schedule and access to CRM/VOIP tools for success.

Qualificações

• Exceptional communication and customer service experience are required.
• Ability to set appointments and maintain lead data in the CRM.
• Self-motivated, entrepreneurial mindset with proactive results.
• Professional presentation and reliable availability.

Responsabilidades

• Be the first contact for prospective solar owners and act as a brand ambassador.
• Set appointments and support the sales process for the team.
• Maintain and update lead data in the CRM and collaborate with teammates.

Conhecimentos

Exceptional communication

Customer service experience

Sales driven

CRM experience

Phone etiquette

Ferramentas

CRM tool

VOIP system

Descrição da oferta de emprego

Why Solar Alternatives?

Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.

In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.

Requirements

• Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
• Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
• A self-motivated, entrepreneurial mindset that is proactive and results-driven
• Organized and goal-oriented with strong phone call and email etiquette
• Able to set appointments with potential clients that can lead to sales opportunities
• Maintain and update lead data in the company CRM tool
• Initiate and support the sales process for the broader team
• Consistent work schedule and reliable availability
• Present yourself professionally and maintain a positive attitude with all prospects

Benefits

• Base of $17 per hour plus commission per appointment set
• Two weeks paid leave, plus 7 bank holidays
• Health insurance, vision & dental
• 401K with company match
• Advanced product and sales training to ensure success
• Use of professional company tools including customized CRM and VOIP system
• The peace of mind that comes with offering only best in class products, installation, and services