Call Center Service Rep: 120+ Daily Calls + Bonuses

MAN; Winston-Salem (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

Flexible Spending

Long-term Disability

Short-term Disability

Bi-monthly Bonus Opportunities

Paid Time off

Paid Holidays

401(k) eligibility after one year

Job summary

Modern Automotive Network in Winston-Salem, NC is seeking a Call Center/BDC Service Representative to join our team. The position requires handling inbound and outbound calls, communicating professionally with customers and team members, and managing about 120+ calls daily.

The ideal candidate will be computer literate, able to multitask, and possess strong verbal and written communication skills. A High School Diploma or GED is required, and automotive industry experience is a plus.

Qualifications

• Must be computer literate (basic software, data entry).
• Ability to multi-task across several calls and systems.
• Excellent verbal and written communication skills.
• Experience in a call center or automotive industry is a plus.
• High School Diploma or GED required.

Responsibilities

• Answer inbound and internal calls.
• Make outbound calls.
• Handle 120+ calls daily.
• Communicate professionally with customers and colleagues.

Skills

Computer literacy

Multitasking

Verbal & written communication

Call center experience

Education

High School Diploma or GED

Job description

Modern Automotive Network in Winston-Salem, NC is seeking a Call Center/BDC Service Representative to join our team. The position requires handling inbound and outbound calls, communicating professionally with customers and team members, and managing about 120+ calls daily.

The ideal candidate will be computer literate, able to multitask, and possess strong verbal and written communication skills. A High School Diploma or GED is required, and automotive industry experience is a plus.