Call Center Sales Representative

Protocall Communications, Inc.; Hanover (MD); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid training

Medical/Dental/Vision

PTO and paid holidays

401k

Monthly birthday recognition

Anniversary gifts

Yearly top performer award trips

Monthly performance incentives

Potential to work from home

Job summary

Protocall Communications, Inc. is seeking an Inside Sales Specialist to drive revenue growth through proactive outreach and relationship building. You will engage prospective customers by phone and other channels, promote our products, and work to exceed quotas within a designated territory.

The role emphasizes strong communication, CRM utilization, and collaboration with the sales team to achieve company targets and deliver career advancement opportunities.

Qualifications

• Experience in lead qualification, telemarketing or inside sales.
• Excellent verbal communication and active listening skills.
• Strong interpersonal skills and ability to build rapport with customers.
• Goal-oriented and self-motivated with a desire to achieve targets
• Proficiency in using CRM software and other communication tools.
• Must have a high school diploma or equivalent.

Responsibilities

• Proactively reach out to prospective customers within designated market area via phone and other channels.
• Build and maintain strong customer relationships.
• Understand and promote products or services to potential clients.
• Meet and exceed sales targets and quotas.
• Collaborate with sales team to achieve goals.
• Document lead information accurately and maintain CRM records.

Skills

Lead qualification

Telemarketing

Inside sales

Verbal communication

Active listening

CRM software

Goal oriented

Self-motivated

Education

High school diploma or equivalent

Tools

CRM software

Job description

Why work for Protocall??

Protocall works hard to create a successful work environment that is built around learning, development and personal growth. We offer a day time work schedule with flexibility and work - life balance along with the benefits of a paid training, 401k, and health benefits.

Benefits offered:

• Paid training
• Medical/Dental/Vision
• PTO and paid holidays
• 401k
• Monthly birthday recognition
• Anniversary gifts
• Yearly top performer award trips
• Monthly performance incentives
• Potential to work from home

The successful candidate will play a key role in achieving our revenue growth objectives by effectively selling our products or services over the phone. This position offers excellent earning potential and room for career advancement.

Essentials Duties & Responsibilities:

• Proactively reach out to prospective customers within the designated market area through phone calls and other communication channels.
• Build and maintain strong customer relationships.
• Understand and promote our products or services to potential clients.
• Meet and exceed sales targets and quotas.
• Collaborate with the sales team to achieve team goals.
• Document lead information accurately, process and maintain detailed records in our CRM system.

Candidate Requirements:

• Previous experience in lead qualification, telemarketing, or inside sales is required.
• Excellent verbal communication and active listening skills.
• Strong interpersonal skills and the ability to build rapport with potential customers.
• Goal-oriented and self-motivated with a desire to achieve targets
• Proficiency in using CRM software and other communication tools.
• High school diploma or equivalent.
• Must be able to pass drug testing and criminal background check.

Protocall Communications is one of the country's top producing energy companies and we are looking for a dynamic and results-driven Inside Sales Specialist to join our team. In this role, you will be responsible for developing and maintaining client relationships, identifying new business opportunities, and promoting our products or services to potential customers within a designated territory. If you are a motivated and outgoing professional with a passion for sales,

Protocall Communications uses cutting-edge technology with automated sales and real time processing through our web-based tablets. Come join us in representingConstellation Energy, the nation's largest producer of carbon-free energy that provides sustainable solutions to homes, businesses, and public-sector customers across the continental United States.