Call Center Representative (Remote) - 546942

telesolvconsulting; Fort Lauderdale (FL); Remote; USD 19,000 - 27,000; Full time

Job summary

TeleSolv Consulting has immediate opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public.

This is a remote role with shifts between 9 am and 9 pm across Eastern, Central, Mountain, and Pacific Time Zones. The onboarding process includes acquiring a Public Trust clearance from the government, which can take 2+ months.

Qualifications

• Punctual for scheduled interviews.
• Dress in professional business casual attire.
• Reliable source of transportation.
• Credit check required.

Responsibilities

• Handle inquiries from the public and provide approved information.
• Deliver timely, professional responses to questions.
• Work with the public to ensure accurate information is conveyed.

Skills

Customer service

Public outreach

Job description

TeleSolv Consulting has immediate opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public.

**PLEASE NOTE**

• All candidates MUST be punctual for all scheduled interviews. Arriving on time helps ensure a smooth interview process and reflects professional readiness for the role.
• MUST dress in professional business casual attire.
• MUST have a reliable source of transportation.
• The hourly rate is $16.61, which is non-negotiable.
• Credit check is a MUST for all applicants.

This is a remote role, and all applicants must be willing/able to work various shifts: Between 9 am and 9 pm Covering Eastern, Central, Mountain, and Pacific Time Zones in the US. Candidates will work directly with the public, handling inquiries, sharing approved information, and ensuring professional and timely responses. This person must also be able to follow the onboarding process which includes acquiring a Public Trust clearance from the government which can take 2+ months. All qualified candidates must live and work within the state of Texas from ONLY one of the locations listed below:

El Paso, TX * Brownsville, TX * Dallas, TX Metro Area * Del Rio, TX * Hidalgo, TX * Laredo, TX * Ft Worth, TX metro area * Corpus Christi, TX * San Antonio, TX * Sierra Blanca, TX * McAllen, TX * Marfa, TX * Harlingen, TX * Denton, TX * Ellis, TX * Hunt, TX * Kaufman, TX * Rockwall, TX * Collin, TX * Fort Lauderdale, FL