Call Center Representative

One New Creation; Columbus (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

One New Creation is seeking a motivated, sales-focused Call Center Representative to communicate with prospective and existing customers by phone, identify needs, and promote relevant products and services.

You will generate and qualify sales opportunities, follow up on leads, and maintain accurate records to support sales growth. This role emphasizes strong communication and relationship-building in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.

Responsibilities

• Contact prospective and existing customers by phone.
• Present products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Generate and qualify sales opportunities through customer conversations.
• Follow up with leads and prospective customers to support sales growth.
• Maintain accurate records of calls, customer interactions, and sales opportunities.
• Provide a professional and positive customer experience.
• Participate in ongoing sales training and coaching.

Skills

Sales focus

Communication

Active listening

Relationship-building

Phone etiquette

Education

High school diploma

Job description

Job Summary

We are seeking a motivated and sales-focused Call Center Representative to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy communicating with people, building relationships, and working toward measurable sales goals.

We are seeking a motivated and sales-focused Call Center Representative to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy communicating with people, building relationships, and working toward measurable sales goals.

Responsibilities

• Contact prospective and existing customers by phone.
• Present products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Generate and qualify sales opportunities through customer conversations.
• Follow up with leads and prospective customers to support sales growth.
• Maintain accurate records of calls, customer interactions, and sales opportunities.
• Provide a professional and positive customer experience.
• Participate in ongoing sales training and coaching.

Minimum Requirements

High school diploma or equivalent required.

Strong verbal communication and active listening skills.

Confident and comfortable speaking with customers by phone.

• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.