Call Center & Sales Support Specialist

Cellular Sales; Kemah (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cellular Sales is seeking a motivated Call Center Representative to support our sales force and answer customer inquiries by phone and text. We operate as Verizon’s premier retail partner with nearly 800 stores across 40 states and a 30-year reputation for delivering unmatched in-person experiences.

Ideal candidates will be creative, analytical, and ready to improve existing processes. This full-time role emphasizes customer service excellence, data entry accuracy, and the ability to generate

Qualifications

• High school diploma or GED required.
• Two years of related work experience minimum.
• Proficient in Microsoft Office.
• Excellent communication and data entry skills.
• Ability to handle customer inquiries by phone and text.
• Positive attitude and ownership mentality.

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and support market success.
• Handle customer inquiries by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handing different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Take feedback to improve productivity and character.

Skills

Customer service

Communication

Typing

Education

High School diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Cellular Sales is seeking a motivated Call Center Representative to support our sales force and answer customer inquiries by phone and text. We operate as Verizon’s premier retail partner with nearly 800 stores across 40 states and a 30-year reputation for delivering unmatched in-person experiences.

Ideal candidates will be creative, analytical, and ready to improve existing processes. This full-time role emphasizes customer service excellence, data entry accuracy, and the ability to generate