Call Center Manager

Egreenservices; Temecula (CA); On-site; USD 121,000 - 176,000; Part time

Benefits offered by this job

Full benefits

Growth track

Job summary

Media Advantage Corp in Temecula, CA is seeking a self-directed Call Center Manager who blends sharp analytics with persuasion. This part-time role owns outcomes, mentors peers, and drives customer success through data-driven leadership and accountable execution.

You will lead the California team, monitor performance, push process improvements, and report the story the CMO wants to hear. The position emphasizes growth, mentorship, and a safety-first approach, with compensation between $121,000

Qualifications

• Mentor and support manager peers to improve team performance.
• Discipline to finish the critical 20% that drives outcomes.
• Strong problem-solving abilities with data-driven decisions.
• 6+ years leading end-to-end sales/marketing projects.

Responsibilities

• Position Media Advantage Corp against competitors with clear value props.
• Bridge Organization reporting and the story your CMO needs to hear.
• Push Complaint Handling adoption to reduce blind spots for the CA team.
• Monitor competitor pricing across California.
• Test messaging variations and iterate based on performance data.

Skills

Mentor teammates

Attention to detail

Problem solving

Project leadership

Job description

A self-directed Call Center Manager thrives here by blending sharp analytics with a genuine talent for persuasion. The right safety-first candidate will own outcomes, mentor peers, and earn $121,000 - $176,000 in this manager part-time position.

Key Responsibilities

• Position Media Advantage Corp against competitors with clear, differentiated value props
• Bridge Organization reporting and the story your CMO needs to hear
• Push Complaint Handling adoption so the CA team stops flying blind
• Keep a finger on competitor pricing across CA
• Test messaging variations and iterate based on performance data

What You'll Bring

• Demonstrated capacity to mentor or support manager teammates
• The discipline to finish the boring 20% that makes the rest matter
• Proven aptitude for Problem Solving, ideally near Temecula, CA
• 6 or more years steering sales marketing projects end to end

Think of Media Advantage Corp as the empathy-led engine behind some of the most trusted sales marketing products on the market. We build psychological safety the boring way: by actually following through on what we say.

Lead with the number, $121,000 - $176,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Temecula life.