Part-Time Call Center Manager & Growth Mentor

Egreenservices; Temecula (CA); Presencial; USD 121 000 - 176 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Full benefits

Growth track

Resumo da oferta

Media Advantage Corp in Temecula, CA is seeking a self-directed Call Center Manager who blends sharp analytics with persuasion. This part-time role owns outcomes, mentors peers, and drives customer success through data-driven leadership and accountable execution.

You will lead the California team, monitor performance, push process improvements, and report the story the CMO wants to hear. The position emphasizes growth, mentorship, and a safety-first approach, with compensation between $121,000

Qualificações

• Mentor and support manager peers to improve team performance.
• Discipline to finish the critical 20% that drives outcomes.
• Strong problem-solving abilities with data-driven decisions.
• 6+ years leading end-to-end sales/marketing projects.

Responsabilidades

• Position Media Advantage Corp against competitors with clear value props.
• Bridge Organization reporting and the story your CMO needs to hear.
• Push Complaint Handling adoption to reduce blind spots for the CA team.
• Monitor competitor pricing across California.
• Test messaging variations and iterate based on performance data.

Conhecimentos

Mentor teammates

Attention to detail

Problem solving

Project leadership

Descrição da oferta de emprego

Media Advantage Corp in Temecula, CA is seeking a self-directed Call Center Manager who blends sharp analytics with persuasion. This part-time role owns outcomes, mentors peers, and drives customer success through data-driven leadership and accountable execution.

You will lead the California team, monitor performance, push process improvements, and report the story the CMO wants to hear. The position emphasizes growth, mentorship, and a safety-first approach, with compensation between $121,000