Call Center Manager

Egreenservices; Sitka (AK); Presencial; USD 117.000 - 158.000; Tempo integral

Resumo da vaga

Starbucks is seeking a Call Center Manager to craft campaigns, partnerships, and pitches that drive growth. The role emphasizes ownership of a $117,000 - $158,000 annual quota and growth in sales marketing initiatives.

The ideal candidate brings strong CRM proficiency, cross-functional team experience, and a knack for translating marketing promises into closed deals. This on-site role will require strategic leadership and customer-focused communication.

Qualificações

• Experience using CRM software to manage multi-channel campaigns.
• Ability to coordinate cross-functional teams in a managerial role.
• Strong pattern recognition from diverse sales/marketing engagements.
• Excellent communication skills and business English clear language.

Responsabilidades

• Qualify opportunities to ensure the team pursues high-value deals.
• Own the full sales cycle from outreach to signed contract.
• Represent Starbucks at trade shows, conferences, and local events.
• Associate a substantial quota with disciplined forecasting and tracking.
• Close gaps between marketing promises and sales delivery.
• Maintain brand voice in all communications, calls, and captions.
• Read the market and reposition offers as needed.
• Own post-sale follow-up to turn clients into references.

Conhecimentos

CRM Software

Cross-functional leadership

Program/Project management

Communication

Descrição da vaga

The next Call Center Manager at Starbucks will craft the campaigns, partnerships, and pitches that put us on the map. What you're really weighing is $117,000 - $158,000 against 6 years, with sales marketing ownership and Starbucks growth tipping the scale.

Key Responsibilities

• Qualify hard, so the manager team only chases real money
• Own the full sales cycle from initial outreach to signed contract
• Represent Starbucks at trade shows, conferences, and local networking events
• Pair a $117,000 - $158,000 quota with the discipline to forecast it straight
• Close the gap between what marketing promises and sales delivers
• Carry the brand voice into every cold call and every caption
• Read the sales marketing market and reposition the offer when it shifts
• Own the post-sale check-in that turns clients into references

What You'll Bring

• A communication style that translates jargon back into plain English
• Manager fluency in CRM Software, with Multitasking on your roadmap
• Experience supporting cross-functional teams in a manager capacity
• Pattern recognition earned across many sales marketing engagements