Call Center Manager

Energy Innovation Corp; Helena (MT); On-site; USD 84,000 - 118,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility

Job summary

Energy Innovation Corp in Helena, MT is seeking a Call Center Manager who turns marketing leads into opportunities. You will own SLA management, apply critical thinking, and collaborate across teams to ship value.

You’ll carry the brand voice on calls, connect CSAT reporting with marketing, and close deals that meet quarterly quotas while growing the pipeline year‑round in Helena. The role offers mentorship, benefits, flexibility, and real opportunity to advance as you prove the impact of your

Qualifications

• Bachelor's degree in a related field, or equivalent practical experience.
• Strong empathy and curiosity to drive inbound/outbound marketing collaboration.

Responsibilities

• Carry the brand voice into every cold call and every caption.
• Wire Verbal Communication and CSAT Reporting together so marketing hands sales clean leads.
• Carry the demo from screen-share to signature in one sitting.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Hand marketing the field intel that sharpens next quarter's ads.
• Plant Energy Innovation Corp in the sales marketing conversations buyers already trust.
• Build the campaign calendar that keeps Helena, MT pipeline full year-round.

Skills

Empathy

Curiosity

Education

Bachelor's degree in a related field

Job description

Most marketers wait for leads; the Call Center Manager we want at Energy Innovation Corp goes out and manufactures them. This position rewards SLA Management and Critical Thinking mastery with $84,000 - $118,000, team collaboration, and ownership of what you ship.

Key Responsibilities

• Carry the brand voice into every cold call and every caption
• Wire Verbal Communication and CSAT Reporting together so marketing hands sales clean leads
• Carry the demo from screen-share to signature in one sitting
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Hand marketing the field intel that sharpens next quarter's ads
• Plant Energy Innovation Corp in the sales marketing conversations buyers already trust
• Build the campaign calendar that keeps Helena, MT pipeline full year-round

What You'll Bring

• Familiarity with Empathy and related tools or frameworks
• Familiarity with Energy Innovation Corp-scale workflows, or the appetite to reach them
• Curiosity that outpaces your current job description
• Bachelor's degree in a related field, or equivalent practical experience

You won't find Energy Innovation Corp on every billboard, but inside sales marketing circles across MT, this playfully-serious team is well known. We trust the manager folks closest to the customer to make the call without a committee.

The bottom line: $84,000 - $118,000, mentorship, benefits, and flexibility, wrapped into a Call Center Manager role that grows as fast as you do.

The team in Helena is interviewing on a rolling basis, so early applicants get noticed first.

Come find out why people stay at Energy Innovation Corp once they get here; the Call Center Manager door is open.