Call Center Manager

Property Excellence Group; Cape Coral (FL); Vor Ort; USD 94.000 - 149.000; Vollzeit

Zusammenfassung

Property Excellence Group in Cape Coral, FL seeks a Call Center Manager to own a territory, drive renewals, and lead a high-performing team. The role offers a ceiling of $149,000 and a strong sense of ownership, with coaching and coverage built in to help you succeed.

You will mentor reps, segment audiences, and partner with Facilitation specialists to align content with demand-generation goals. If you bring 8+ years of Facilitation, you could join a results-driven organization that values

Qualifikationen

• 8+ years of Facilitation experience.

Aufgaben

• Negotiate renewals before the sales marketing contract goes quiet
• Write follow-ups that get answered, not the ones that get ignored
• Segment audiences and personalize outreach to lift response rates
• Mentor junior reps on outreach cadence and objection handling
• Partner with Facilitation specialists to align content with demand-generation goals

Kenntnisse

Facilitation

People management

Jobbeschreibung

This Call Center Manager role at Property Excellence Group hands you a territory, a $94,000 - $149,000 ceiling, and the freedom to own both. We're looking for 8+ years of Facilitation; in return you'll get $94,000 - $149,000, ownership, and a team worth joining.

Key Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet
• Write follow-ups that get answered, not the ones that get ignored
• Segment audiences and personalize outreach to lift response rates
• Mentor junior reps on outreach cadence and objection handling
• Partner with Facilitation specialists to align content with demand-generation goals

What You'll Bring

• The instinct to ask "what would change your mind?" before debating
• Real curiosity about why Property Excellence Group customers do what they do
• Hands-on Initiative experience that survives a whiteboard interview
• The judgment to distinguish a fire drill from an actual fire
• Demonstrated calm when a Cape Coral, FL client changes scope mid-stream

Inside Property Excellence Group's Cape Coral headquarters, an impact-driven team treats every First Call Resolution bug like a personal insult worth fixing tonight. We build an environment where ego-light ideas get tested quickly and credit is shared fairly.

This manager role pays $94,000 - $149,000 and surrounds it with coaching, coverage, and hours that respect your weekends in FL.

We bumped this posting hours ago because the role is still very much open.