Call Center Manager

Johns Hopkins; Burbank (CA); On-site; USD 125,000 - 197,000; Full time

Benefits offered by this job

Mentorship

Flexible schedule

Job summary

Johns Hopkins in Burbank, CA is seeking an internship Call Center Manager who can engage CFOs and small-business owners in the same afternoon. You will blend six years of know-how with a $125,000-$197,000 base and own the project from start to finish while leading a supportive team.

We're looking for strong time management, follow-through, and storytelling skills to turn data into decisions. This internship offers growth, mentorship from caring leaders, and flexibility baked in to fit your

Qualifications

• Strong time-management skills and bias toward action.
• Proven follow-through, measured in shipped outcomes.
• Comfort with internship arrangements and autonomy-rich environment.
• Storytelling instincts that turn data into a decision.

Responsibilities

• Bridge Customer Service reporting to the story your CMO needs to hear.
• Open doors in Burbank, CA that a manager title alone can't.
• Chase down warm referrals before competitors in Burbank get the call.
• Pair Active Listening insight with gut feel to rank the hottest leads.
• Carry the demo from screen-share to signature in one sitting.
• Set the weekly cadence that keeps Johns Hopkins reps accountable.
• Deliver persuasive product demos to trust-based buyers and stakeholders.

Skills

Time management

Follow-through

Storytelling

Internship readiness

Job description

Johns Hopkins is hiring an internship Call Center Manager who can speak to a CFO and a Burbank small-business owner in the same afternoon. Here you'll combine 6 years of know-how with $125,000 - $197,000, full project ownership, and a team that has your back.

Key Responsibilities

• Bridge Customer Service reporting and the story your CMO needs to hear
• Open doors in Burbank, CA that a manager title alone can't
• Chase down warm referrals before competitors in Burbank get the call
• Pair Active Listening insight with gut feel to rank the hottest leads
• Carry the demo from screen-share to signature in one sitting
• Set the weekly cadence that keeps Johns Hopkins reps accountable
• Deliver persuasive product demos to trust-based buyers and stakeholders

What You'll Bring

• Strong time-management skills and a bias toward action
• Proven follow-through, measured in shipped things rather than good intentions
• Comfort with internship arrangements and the rhythms of an autonomy-rich workplace
• Storytelling instincts that turn data into a decision

Plenty of firms claim to do sales marketing; Johns Hopkins actually does it, and from Burbank no less, with a small-but-mighty stubbornness about quality. We swap Problem Solving and Active Listening tips over lunch because nobody here pretends to know it all.

A $125,000 - $197,000 base, a growth plan with teeth, mentorship from people who care, and flexibility baked in, that is what Johns Hopkins puts forward.

Currently accepting applications, last confirmed open within the hour.