Call Center: Customer Service & Sales Specialist

ReBuilder Medical; United States; On-site; USD 34,000 - 56,000; Full time

Job summary

ReBuilder Medical is seeking an experienced call center professional to deliver superior customer service while identifying sales opportunities. The role requires handling inbound and outbound calls, following scripts and escalation paths, and documenting interactions accurately.

The ideal candidate will have on-site availability, strong verbal communication, reliability, and may have sales experience to boost opportunities.

Qualifications

• Inbound and outbound call center experience required.
• On-site availability Mon-Fri 9:00–18:00.
• Strong verbal communication and reliability.
• Sales experience is a plus.

Responsibilities

• Handle inbound and outbound customer calls.
• Provide professional customer service and identify sales opportunities.
• Follow call flows, scripts, and escalation paths.
• Document interactions accurately.
• Meet quality, attendance, and performance standards.

Skills

Call centre experience

Outbound calls

Strong verbal communication

Reliability

Job description

ReBuilder Medical is seeking an experienced call center professional to deliver superior customer service while identifying sales opportunities. The role requires handling inbound and outbound calls, following scripts and escalation paths, and documenting interactions accurately.

The ideal candidate will have on-site availability, strong verbal communication, reliability, and may have sales experience to boost opportunities.