Call Center Customer Care Specialist — Weekend/Evening

JL Distributors, Inc.; Xenia, Northern (OH, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

HSA contributions with HDHP enrollment

401(k) with up to 4% company match

Paid Time Off + 6 Paid Holidays

Five Star Home Services Home Maint/150

Company-Paid Benefits: Short-Term and

Voluntary Benefits

Job summary

Five Star Home Services in Dayton is seeking a Call Center Representative to handle inbound and outbound calls with urgency, drive sales, follow up on leads, and manage customer correspondence while supporting scheduling.

The ideal candidate has strong typing, multitasking across multiple platforms, excellent communication, and a customer-service mindset. We offer weekly pay, health plan options, a 401(k) match, PTO and holidays, and other benefits to grow with a community-focused employer.

Qualifications

• Proficiency typing and high accuracy when entering data across multiple screens.
• Ability to multitask across various platforms while maintaining customer focus.
• Excellent communication skills with a passion for customer service.

Responsibilities

• Handle inbound and outbound calls with professionalism and urgency.
• Drive sales, follow up on leads, and manage customer correspondence.
• Assist with scheduling, booking services, and supporting company initiatives.
• Navigate multiple screens and programs while maintaining a seamless customer experience.
• Ensure accurate data entry and provide solutions in a fast-paced environment.

Skills

Typing

Multitasking

Customer service

Communication

Tools

CRM software

Job description

Five Star Home Services in Dayton is seeking a Call Center Representative to handle inbound and outbound calls with urgency, drive sales, follow up on leads, and manage customer correspondence while supporting scheduling.

The ideal candidate has strong typing, multitasking across multiple platforms, excellent communication, and a customer-service mindset. We offer weekly pay, health plan options, a 401(k) match, PTO and holidays, and other benefits to grow with a community-focused employer.