Customer Care & Sales Specialist (Call Center)

Five Star Group; Xenia (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

HSA contributions with HDHP enrollment

401(k) with up to 4% company match

Paid Time Off + 6 Paid Holidays

Five Star Benefit: Home Maintenance or

$150 Five Star Store credits quarterly

Disability & Life Insurance

Job summary

Five Star Home Services in Ohio is seeking a Call Center Representative to handle inbound and outbound calls, drive sales, and support scheduling with a focus on delivering excellent customer service.

This role offers weekly pay, company health savings account (HSA) contributions, 401(k) with company match, paid time off and six holidays, and additional voluntary benefits as part of a family-owned company that invests in its people and communities.

Qualifications

• A bold attitude and a commitment to delivering results.
• Proficiency on the computer with strong typing skills and the ability to multitask across various platforms.
• Excellent communication skills with a passion for customer service.
• Energy, enthusiasm, and dedication to meeting and exceeding goals.
• A competitive mindset that thrives on challenges and success.

Responsibilities

• Handle all inbound and outbound calls with professionalism and urgency.
• Drive sales, follow up on leads, and manage customer correspondence.
• Assist with scheduling, booking services, and supporting various company initiatives.
• Navigate multiple screens and programs while maintaining a seamless customer experience.
• Ensure accurate data entry and provide solutions in a fast-paced environment.

Skills

Customer service

Typing

Multitasking

Communication

Tools

Computer proficiency

CRM software

Job description

Five Star Home Services in Ohio is seeking a Call Center Representative to handle inbound and outbound calls, drive sales, and support scheduling with a focus on delivering excellent customer service.

This role offers weekly pay, company health savings account (HSA) contributions, 401(k) with company match, paid time off and six holidays, and additional voluntary benefits as part of a family-owned company that invests in its people and communities.