Call Center Agent

Foxfruit; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Fox Fruit seeks a motivated Call Center Agent to communicate with prospective and existing customers, understand their needs, and promote relevant products and services. This role is ideal for individuals who enjoy phone-based communication, building relationships, and working toward measurable customer service and sales goals.

The position emphasizes presenting products, identifying needs, generating leads, following up, and maintaining accurate records while working toward performance metrics.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.

Responsibilities

• Present products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Generate and qualify leads through customer conversations.
• Follow up with prospective customers to develop sales opportunities.
• Build positive customer relationships and encourage repeat business.
• Maintain accurate records of calls, customer interactions, and leads.
• Support customer acquisition and promotional initiatives.
• Work toward individual and team performance goals.
• Collaborate with team members to improve customer engagement.
• Participate in ongoing sales training and professional development.

Skills

Verbal communication

Active listening

Phone conversations

Sales mindset

Prospecting & lead generation

Relationship building

Organizational skills

Multitasking

Self-motivated

Reliability

Education

High school diploma or equivalent

Job description

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

Job Summary

We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, understand their needs, and promote relevant products and services. This role is ideal for individuals who enjoy phone-based communication, building relationships, and working toward measurable customer service and sales goals.

Responsibilities

• Present products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Generate and qualify leads through customer conversations.
• Follow up with prospective customers to develop sales opportunities.
• Build positive customer relationships and encourage repeat business.
• Maintain accurate records of calls, customer interactions, and leads.
• Support customer acquisition and promotional initiatives.
• Work toward individual and team performance goals.
• Collaborate with team members to improve customer engagement.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.