Customer Account Representative

Foxfruit; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Fox Fruit in Boston, MA is seeking a Customer Account Representative to support customer relationships, account development, and sales initiatives. You will enjoy communicating with customers, understanding their needs, and recommending solutions to drive growth.

This role emphasizes relationship-building, execution, and collaboration with team members to meet account and sales goals. A high school diploma is required; strong communication, organization, and a customer-focused mindset are

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident, professional, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Sales, customer service, or account support experience is a plus but not required.

Responsibilities

• Build and maintain positive customer relationships.
• Communicate with customers to understand needs and preferences.
• Present products and services and recommend suitable solutions.
• Support account growth and customer acquisition initiatives.
• Identify potential sales opportunities and qualified leads.
• Follow up with prospective and existing customers.
• Assist with account-related questions and customer requests.
• Track customer interactions, follow-ups, and sales opportunities.
• Support customer retention and relationship-building efforts.
• Collaborate with team members to achieve account and sales goals.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Customer-focused

Relationship-building

Problem-solving

Organizational skills

Multitasking

Reliability

Adaptability

Self-motivation

Sales experience (nice-to-have)

Education

High school diploma or equivalent

Job description

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

Job Summary

We are seeking a motivated Customer Account Representative to support customer relationships, account development, and sales initiatives. This role is ideal for individuals who enjoy communicating with customers, understanding their needs, recommending solutions, and identifying opportunities for business growth.

Responsibilities

• Build and maintain positive customer relationships.
• Communicate with customers to understand their needs and preferences.
• Present products and services and recommend appropriate solutions.
• Support account growth and customer acquisition initiatives.
• Identify potential sales opportunities and qualified leads.
• Follow up with prospective and existing customers.
• Assist with account-related questions and customer requests.
• Track customer interactions, follow-ups, and sales opportunities.
• Support customer retention and relationship-building efforts.
• Collaborate with team members to achieve account and sales goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident, professional, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, account support, retail, hospitality, or promotions is a plus but not required.