Call Center Agent

DaBella; Irving (TX); On-site; USD 40,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

Life Insurance

Disability Coverage

401(k)

PTO

Job summary

DaBella is hiring on-site in Irving, TX for a sales-focused role handling warm leads and scheduling free in-home estimates. The job involves outreach calls with no cold calling and updating logs while meeting daily goals. Two shift options: AM 7:45–3:15 at $19/hr and PM 2:30–10:00 at $20.50/hr, plus uncapped bonuses.

Average monthly bonus is around $2,500; top performers earn about $4,500 in bonuses. The company offers comprehensive benefits, including medical, dental, vision, HSA, life and

Qualifications

• Experience in sales/canvassing/call center settings.
• Ability to manage call logs and dispositions accurately.
• Track record of meeting daily call volume and production goals.

Responsibilities

• Make outbound calls to warm leads and previous customers.
• Engage customers and schedule free in-home estimates.
• Update logs and dispositions accurately.
• Reach out for new sales opportunities and meet targets.
• No cold calling required.

Skills

Outbound calls

Customer follow-up

Tools

CRM systems

Job description

Top performers in this position are bringing in uncapped bonuses upwards of $2,000 a month! Are you looking to be one of them? DaBella prioritizes GROWTH, but we also see the benefit of working harder to get more. We take the growth of our team very seriously and offer two weeks of paid training. Mentorship programs and one-on-one leadership training help us emphasize the values we live by! We Lead. We Care. We Grow.

What DaBella offers:

• (AM Shift) 7:45 AM - 3:15 PM starts at $19 + Uncapped Bonus!
• (PM Shift) 2:30 PM – 10:00 PM starts at $20.50 + Uncapped Bonus!
• Uncapped Bonus! Average monthly bonus is $2,500 with Top Performers earning $4,500 a month in bonuses alone!
• Competitive benefits!
• Advancement opportunities and internal promotions!

Responsibilities:

• Make outbound calls to new and existing customers from warm leads.
• Engage with each customer and update call logs and dispositions accurately.
• Reach out to previous customers for new sales opportunities.
• Meet or exceed daily call volume and production goals.
• Build rapport and urgency to persuade new customers to schedule a free in-home estimate.
• NO COLD CALLS!

Benefits & Perks:

• Medical
• Dental
• Vision
• HSA
• Life Insurance
• Disability Coverage
• Pet Insurance 401(k)
• Employee Assistance Program (EAP)
• UHC Rewards
• Rally Health
• One Pass Select Paid professional development, leadership training, and relocation opportunities nationwide
• 80 hours of PTO
• 6 paid holidays
• Volunteer Paid Time Off (VPTO)

Physical Requirements:

• Ability to remain in a seated position for multiple hours at a time
• Entering text or data into a computer utilizing a traditional keyboard
• Ability to hear, understand and distinguish speech – in person/telephone

DaBella is the recognized leader in home improvement services, building lasting value in roofing, siding, windows, and baths/showers. We are the fastest-growing home improvement company in the nation, with a goal of transforming the industry from the ground up.

Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

This is an ON-SITE position

To learn more about DaBella, visit us at www.DaBella.us #75063CC

At DaBella, we’re more than a home improvement company; we’re a family that cherishes community well-being.

Our mission is to foster meaningful careers nationwide, offering more than jobs—we offer futures.

Embrace a workplace where joy, purpose, and fulfillment are daily experiences, and where we support you in managing work-life balance.

We’re Actively Hiring With a multitude of openings in sales, canvassing, call centers, and more, we seek passionate individuals eager to advance with us. Explore our diverse job opportunities and find your fit with us.

Diversity and Inclusion

Our strength lies in our diverse team, united in transforming the home improvement industry. We’re committed to nurturing your career with the necessary tools for success, believing that our growth trajectory shapes our identity, and our employees craft our culture.

Veterans Welcome

We honor military veterans by providing seamless transitions into civilian careers. Discover how your skills can flourish in our nationwide offices.

DaBella is proud to be an equal opportunity employer.