Call Center / Administrative Assistant

Luxury Bath; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

PTO

Health Insurance

Career growth opportunities

Team-oriented environment

Job summary

Luxury Bath of Phoenix is seeking a professional Call Center / Administrative Assistant to support our sales and operations teams in Phoenix, AZ. You will handle inbound/outbound calls, schedule appointments, assist customers, and manage data entry and office tasks.

We value organized, customer-focused teammates with strong communication and computer skills. This on-site role offers competitive hourly pay, PTO, health insurance, and opportunities for career growth in a supportive team

Qualifications

• Previous experience in a call center, customer service, receptionist, or administrative role preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Answer incoming calls and respond to customer inquiries professionally and courteously.
• Make outbound calls to prospective and existing customers.
• Schedule and confirm appointments for sales representatives and management.
• Maintain accurate customer records and update information in company databases and CRM systems.
• Assist with data entry, filing, and general office administration.
• Manage email correspondence and distribute messages appropriately.
• Support daily office operations and administrative functions.
• Coordinate with internal departments to ensure a smooth customer experience.
• Handle customer concerns and elevate issues when necessary.
• Prepare reports and maintain organized records as needed.

Skills

Call center experience

Customer service

Administrative duties

Data entry

Organizational skills

Communication

Teamwork

Tools

CRM systems

Scheduling software

Microsoft Office

Job description

Luxury Bath of Phoenix is seeking a professional, organized, and customer-focused Call Center / Administrative Assistant to join our growing team. This position plays a vital role in supporting our sales and operations teams by managing inbound and outbound calls, scheduling appointments, assisting customers, and handling administrative tasks. If you thrive in a fast-paced environment and enjoy helping customers, we would love to hear from you.

Call Center / Administrative Assistant

Luxury Bath of Phoenix
Phoenix, AZ

Luxury Bath of Phoenix is seeking a professional, organized, and customer-focused Call Center / Administrative Assistant to join our growing team. This position plays a vital role in supporting our sales and operations teams by managing inbound and outbound calls, scheduling appointments, assisting customers, and handling administrative tasks. If you thrive in a fast-paced environment and enjoy helping customers, we would love to hear from you.

Responsibilities

• Answer incoming calls and respond to customer inquiries professionally and courteously.
• Make outbound calls to prospective and existing customers.
• Schedule and confirm appointments for sales representatives and management.
• Maintain accurate customer records and update information in company databases and CRM systems.
• Assist with data entry, filing, and general office administration.
• Manage email correspondence and distribute messages appropriately.
• Support daily office operations and administrative functions.
• Coordinate with internal departments to ensure a smooth customer experience.
• Handle customer concerns and elevate issues when necessary.
• Prepare reports and maintain organized records as needed.

Qualifications

• Previous experience in a call center, customer service, receptionist, or administrative role preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Comfortable using CRM systems and scheduling software.
• Ability to work independently and as part of a team.
• Professional demeanor and strong attention to detail.
• Reliable attendance and punctuality.

Benefits

• Competitive hourly pay
• Paid Time Off (PTO)
• Health Insurance
• Career growth opportunities
• Supportive and team-oriented work environment

If you enjoy providing outstanding customer service and helping keep an office running efficiently, apply today and become part of the Luxury Bath of Phoenix team.