Call Center

Harley Exteriors, LLC; Bothell (WA); On-site; USD 51,577,000 - 63,370,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO and paid holidays

Vacations

401(k)

On-the-job training

Job summary

Harley Exteriors, LLC is seeking Call Center Agents for our Bothell headquarters to drive inside sales. Earn $18/hr with an uncapped bonus, and enjoy paid training, health, dental, vision, and PTO benefits. Work evenings and weekends in-office to schedule home consultations and support the sales team.

Ambitious individuals with strong communication skills and multitasking ability are encouraged to apply. Relocation to Bothell is required.

Qualifications

• High school or equivalent experience.
• Inside sales and/or Call Center experience preferred.
• Strong computer skills, including familiarity with Google Chrome.

Responsibilities

• Meet or exceed incentive-based goals by converting inbound and outbound calls to appointments.
• Actively make outbound calls to customers interested in replacement windows, doors, and gutters.
• Schedule appointments and coordinate with the sales team.

Skills

Excellent communication

Multitasking

Strong computer skills

Written communication

Education

High School Diploma or equivalent

Tools

Google Chrome

Job description

Full Time position in 22122 20th Ave SE Bothell , 98011

Join our team at our company headquarters in Bothell! We’re seeking Call Center Agents to add to our inside sales center. We are a leader in the window industry and looking for like-minded individuals to join our growing organization. Harley Exteriors is an award winning with the Angi super service award for 11 years in a row. We are constantly growing and looking for new talent to add to our already amazing team.

$18 Hourly Pay PLUS an uncapped bonus averaging $650 to $1100.

This role will take place in-office at our headquarters in Bothell, Wa. We provide 3 weeks payed training to you started in this role. Ability to work evenings and weekends is required.

The Role- What you’ll be Doing

What you’ll bring-The Person

• Meet or exceed incentive-base goals by converting inbound and outbound customer phone calls to appointments by using the company-prescribed script and methodology.
• Actively make outbound phone calls to customers that have expressed interest in replacement windows, entry doors and maintenance free gutters. A successful Agent sells the value of scheduling an in-home consultation with a goal of converting the the call to an appointment with our sales team.
• Intermittently field inbound phone calls to schedule appointments.
• Navigate in multiple web-based computer systems while scheduling appointments and fielding/conducting phone calls
• Meet regularly with coaches and direct supervisor to provide and receive feedback on job performance.
• High school or equivalent experience
• Inside sales and/ or Call Center experience preferred
• Strong computer skills, and preferred experience preferred with Google Chrome.
• Able to multitask
• Self-motivated to achieve goals around number of calls and appointments scheduled
• Excellent Communication skills, both verbally and in writing.
• Able to work non-traditional hours, including evenings and weekends
• Health, Dental, Vision, and life insurance
• PTO and paid holidays
• Vacations
• Great Company Culture

Job Type: Full-time

Pay: $18.00 – $30.00 per hour

Expected hours: 40 per week

Shift:

• 401(k)
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance
• Day shift
• Evening shift

Ability to Relocate:

• Bothell, WA 98021: Relocate before starting work (Required)