Inside Sales Center Agent

Andersen Corp.; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Culture and recognition

Paid time off

Health Insurance

Growth opportunities

Paid Training

Weekly pay

Job summary

Renewal by Andersen in Orlando, FL is seeking an Inside Sales Center Agent to drive customer conversations and set the tone for a premium home improvement experience. You will professionally respond to inbound calls, emails, and live chats from homeowners and qualify leads to schedule in-home consultations.

You’ll record detailed notes, collaborate with the team, and deliver outstanding service with urgency.

Qualifications

• High School Diploma or Equivalent.
• At least 1yr of Sales & Marketing Experience.
• At least 1yr of Customer Service & Professional Phone Etiquette Experience.
• Prior experience within the Home Improvement or Appointment Setting Industry is a Plus.
• Must have reliable transportation.
• Must be comfortable utilizing dual computer screens.
• Must be proficient with computers and able to type at least thirty words per minute.
• Must be willing to undergo a criminal background check.

Responsibilities

• Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries.
• Record detailed notes for each homeowner interaction proficiently and accurately.
• Qualify incoming leads while generating interest in our products and services.
• Schedule in-home sales consultant appointments and collaborate with the team as needed.
• Provide excellent customer service and resolve issues with urgency and professionalism.

Skills

Sales & Marketing Experience

Customer Service Experience

Phone Etiquette

Home Improvement Knowledge

Reliable Transportation

Dual Screen Setup

Typing 30 WPM

Background Check

Education

High School Diploma or Equivalent

Job description

Job Details

At Renewal by Andersen, we deliver a signature service experience unlike any other in the home improvement industry. As a premium window and door replacement company, we recognize that our Inside Sales Center Agents are more than representatives; they set the tone, spark meaningful conversations, and create memorable first impressions for every homeowner we serve.

What We Offer

• A Culture People Love – proudly recognized as a Top 10 Best Place to Work for 4 years in a row
• Time to Recharge – enjoy paid time off plus six paid holidays to support your work‑life balance
• Health & Peace of Mind – medical, dental, vision, and life insurance to support your wellbeing
• Join a Company Where Growth is Real – over 60% of our leaders were promoted from within
• Paid Training – comprehensive training with a supportive team committed to your success
• Income (On Average): $40,000yr – $60,000yr (Base + Performance Bonus) (Paid Weekly!)
• Schedule: 8AM – 4:30PM or 11AM – 7:30PM | Full‑Time (At least 1 weekend shift per week)

Responsibilities

• Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries
• Record detailed notes for each homeowner interaction proficiently and accurately
• Qualify incoming leads while generating interest in our products and services
• Schedule in‑home sales consultant appointments and collaborate with the team as needed
• Provide excellent customer service and resolve issues with urgency and professionalism

Qualifications

• High School Diploma or Equivalent
• At least 1yr of Sales & Marketing Experience
• At least 1yr of Customer Service & Professional Phone Etiquette Experience
• Prior experience within the Home Improvement or Appointment Setting Industry is a Plus
• Must have reliable transportation
• Must be comfortable utilizing dual computer screens
• Must be proficient with computers and able to type at least thirty words per minute
• Must be willing to undergo a criminal background check

Note: This Company Participates in E‑Verify.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.