California Closets Design Consultant

California Closets - Raleigh, NC / Richmond, VA; Virginia Beach (VA); Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Generous compensation package

Paid training program

Flexible work schedule

Excellent working environment

Job summary

A custom cabinetry company is seeking a Design Consultant to deliver an in-home customer experience by designing and selling a variety of storage solutions. Responsibilities include using CAD software for design, conducting needs assessments in customers' homes, and providing exceptional customer service. Ideal candidates possess consultative sales skills and a passion for interior design. Flexible work from home options are available alongside continuous training opportunities.

Qualifications

• Professional and assertive consultative sales skills are essential.
• Understanding the importance of repeat business and customer relationships is crucial.
• Experience in customer service or retail sales with a focus on building client relationships.
• Experience in customer service or retail sales.
• Ability to sell and promote products with confidence.
• Creative yet detail-oriented craftsmanship.

Responsibilities

• Design organization units for customers using technology and CAD software.
• Utilize a consultative sales approach to achieve sales goals.
• Conduct telecommute needs analysis to design the units.
• Participate in monthly training sessions.
• Coordinate with installation team to ensure smooth job completion.
• Pursue referrals and repeat business.

Skills

Consultative sales skills

Customer relations

Interior design passion

Customer service experience

Computer software proficiency

Education

Interior design education

Tools

CAD software

Job description

Compensation & Benefits

A generous compensation package that includes a paid training program, commission, and bonuses

Initial and ongoing training on products, CRM, and proprietary CAD software

Qualified leads; a flexible work schedule; an excellent environment in a refreshingly open culture alongside individuals who love to exceed expectations

Job Description

For more than four decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. All of our projects are 100% custom and built with the best products in the industry. We’ve helped transform spaces, enhanced homes, and allowed people to get more out of life. And as we move forward, we’re passionate about continuing to do all that and more!

Job Summary

The Design Consultant provides an in-home customer experience by designing and selling cabinetry, closets, countertops, home offices, garages, media centers, and other storage solutions for homes. Position includes estimating, selling, ordering, measuring home spaces, scheduling deliveries and installation, and customer service.

Responsibilities

Design organization units for customers utilizing technology (ie. Laptop, Ipad) and our proprietary CAD software program.

Utilize a consultative sales approach to meet monthly sales goals.

Telecommute to customers’ homes for a needs analysis to design a unit

Participate in monthly training sessions

Continuous follow-up with the customers and collaboration with the installation team to ensure job completion.

Pursue referrals and repeat business.

Qualifications

Professional and assertive, consultative sales skills.

Understanding the importance of repeat customers, referrals, and cultivating relationships.

Interior design education, direct industry experience, or proven passion for home décor.

Experience in customer service or retail sales of any kind, where the consultant is the reason for repeat clients.

The ability to be consistently inspirational and create delightful customer and brand experiences.

Confidently be able to sell and promote a product

Advance knowledge of working with basic computer software programs and/or previous experience with CAD Software.

The ability to be creative, yet meticulously detail-oriented with a sense of craftsmanship.

Team player with the ability to manage a portfolio of projects and clients of different complexity in a dynamic environment.

Flexible work from home options available.