California Closets Design Consultant Raleigh, NC

California Closets - Raleigh, NC / Richmond, VA; Raleigh (NC); Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Paid training program

Generous commission and bonuses

Flexible work schedule

CAD software training

Flexible schedule

Open culture

Job summary

A custom cabinetry company in Raleigh, NC seeks a Design Consultant to provide an exceptional in-home customer experience. The role includes designing and selling various storage solutions, utilizing CAD software, and developing relationships with clients. Ideal candidates have a background in sales, customer service, or interior design. Join a team that values creativity and craftsmanship while enjoying flexible work and a supportive culture.

Qualifications

• Professional and assertive, consultative sales skills.
• Experience in customer service or retail sales.
• Ability to creatively design and sell cabinetry and storage solutions.
• Experience in customer service or retail sales.
• Ability to inspire and create delightful customer experiences.
• Confidently sell and promote a product.
• Advance knowledge of basic computer software and CAD.
• Creative yet detail-oriented with craftsmanship.
• Team player able to manage multiple projects and clients.

Responsibilities

• Design organization units for customers using technology.
• Meet monthly sales goals through a consultative sales approach.
• Participate in monthly training sessions and follow up with customers.
• Participate in monthly training sessions.
• Continuous follow-up with customers and coordination with the installation team.
• Pursue referrals and repeat business.

Skills

Consultative sales skills

Customer service experience

Interior design education or experience

CAD Software knowledge

Detail-oriented

Tech-savvy (laptop/iPad)

Education

Interior design education

Tools

CAD software

Job description

Benefits

• A generous compensation package that includes a paid training program, commission, and bonuses
• Initial and ongoing training on products, CRM, and proprietary CAD software
• Qualified leads; a flexible work schedule; an excellent environment in a refreshingly open culture alongside individuals who love to exceed expectations

Job Description

For more than four decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. All of our projects are 100% custom and built with the best products in the industry. We’ve helped transform spaces, enhanced homes, and allowed people to get more out of life. And as we move forward, we’re passionate about continuing to do all that and more!

Overview

The Design Consultant provides an in-home customer experience by designing and selling cabinetry, closets, countertops, home offices, garages, media centers, and other storage solutions for homes. Position includes estimating, selling, ordering, measuring home spaces, scheduling deliveries and installation, and customer service.

Responsibilities

• Design organization units for customers utilizing technology (ie. Laptop, Ipad) and our proprietary CAD software program.
• Utilize a consultative sales approach to meet monthly sales goals.
• Telecommute to customers’ homes for a needs analysis to design a unit
• Participate in monthly training sessions
• Continuous follow-up with the customers and collaboration with the installation team to ensure job completion.
• Pursue referrals and repeat business.

Qualifications

• Professional and assertive, consultative sales skills.
• Understanding the importance of repeat customers, referrals, and cultivating relationships.
• Interior design education, direct industry experience, or proven passion for home décor.
• Experience in customer service or retail sales of any kind, where the consultant is the reason for repeat clients.
• The ability to be consistently inspirational and create delightful customer and brand experiences.
• Confidently be able to sell and promote a product
• Advance knowledge of working with basic computer software programs and/or previous experience with CAD Software.
• The ability to be creative, yet meticulously detail-oriented with a sense of craftsmanship.
• Team player with the ability to manage a portfolio of projects and clients of different complexity in a dynamic environment.