California Closets Design Consultant

California Closets; Virginia Beach (VA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid training

Commission & bonuses

Flexible schedule

Work from home options

Job summary

California Closets in Virginia Beach is seeking a Design Consultant to design and sell cabinetry and storage solutions for homes, including estimating, measuring spaces, ordering, scheduling deliveries and installation, and providing outstanding service.

The role uses our CAD software and CRM, involves in-home consultations, monthly training, and a flexible work-from-home option, with a focus on building relationships and exceeding client expectations.

Qualifications

• In-home design consultant with CAD experience.
• Experience in consultative sales and building client relationships.
• Interior design education or equivalent experience.
• Strong customer service and communication skills.
• Ability to manage multiple projects and provide exceptional client experiences.

Responsibilities

• Design storage solutions in clients' homes using CAD.
• Estimate, quote, order, and coordinate deliveries and installations.
• Meet monthly sales goals through showroom and at-home visits.
• Follow up with customers to ensure satisfaction and referrals.
• Collaborate with installation teams to ensure job completion.

Skills

Consultative sales

Relationship building

Communication

Team collaboration

Education

Interior design education or related experience

Tools

CAD software

CRM software

Job description

• A generous compensation package that includes a paid training program, commission, and bonuses
• Initial and ongoing training on products, CRM, and proprietary CAD software
• Qualified leads; a flexible work schedule; an excellent environment in a refreshingly open culture alongside individuals who love to exceed expectations

Compensation & Benefits

• A generous compensation package that includes a paid training program, commission, and bonuses
• Initial and ongoing training on products, CRM, and proprietary CAD software
• Qualified leads; a flexible work schedule; an excellent environment in a refreshingly open culture alongside individuals who love to exceed expectations

Job Description

For more than four decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. All of our projects are 100% custom and built with the best products in the industry. We’ve helped transform spaces, enhanced homes, and allowed people to get more out of life. And as we move forward, we’re passionate about continuing to do all that and more!

Job Summary

The Design Consultant provides an in-home customer experience by designing and selling cabinetry, closets, countertops, home offices, garages, media centers, and other storage solutions for homes. Position includes estimating, selling, ordering, measuring home spaces, scheduling deliveries and installation, and customer service.

Responsibilities

• Design organization units for customers utilizing technology (ie. Laptop, Ipad) and our proprietary CAD software program.
• Utilize a consultative sales approach to meet monthly sales goals.
• Telecommute to customers’ homes for a needs analysis to design a unit
• Participate in monthly training sessions
• Continuous follow-up with the customers and collaboration with the installation team to ensure job completion.
• Pursue referrals and repeat business.

Qualifications

• Professional and assertive, consultative sales skills.
• Understanding the importance of repeat customers, referrals, and cultivating relationships.
• Interior design education, direct industry experience, or proven passion for home décor.
• Experience in customer service or retail sales of any kind, where the consultant is the reason for repeat clients.
• The ability to be consistently inspirational and create delightful customer and brand experiences.
• Confidently be able to sell and promote a product
• Advance knowledge of working with basic computer software programs and/or previous experience with CAD Software.
• The ability to be creative, yet meticulously detail-oriented with a sense of craftsmanship.
• Team player with the ability to manage a portfolio of projects and clients of different complexity in a dynamic environment.

Flexible work from home options available.